Director of Relationship Development Sales

Granite Telecommunications; Plymouth Meeting (PA); On-site; USD 120,000 - 150,000; Full time

Job summary

A leading telecommunications company in Plymouth Meeting, PA, is seeking a Director for Relationship Development Sales to drive sales strategies and manage key accounts. This role involves leading the sales team, establishing relationships with executive clients, and ensuring customer satisfaction. Ideal candidates will have over 10 years of sales experience in the telecommunications sector, with a strong focus on leadership and strategic growth. The position requires travel of 35-50%, with a commitment to achieving sales targets.

Qualifications

• 10+ years of sales experience in telecommunications.
• 5+ years in senior sales leadership.
• Proven track record of leading and managing sales teams.

Responsibilities

• Oversee daily sales operations and justify account planning.
• Monitor sales performance metrics and take corrective actions.
• Conduct sales meetings to review progress and motivate team.

Skills

Sales leadership

Customer relationship management

Strategic thinking

Problem-solving

Negotiation

Education

Bachelor's degree

Tools

Salesforce.com

Sales analytics tools

Job description

Summary

As the Director for Relationship Development Sales, you will lead and inspire the sales team to achieve and exceed revenue and unit targets, foster strong customer relationships with executive buyers, and drive strategic growth initiatives. You will develop and execute sales strategies, manage key accounts, and ensure executive alignment and customer satisfaction across the team.

Duties & Responsibilities

• Oversee daily operations of the sales team, including territory management, account planning, and sales forecasting.
• Monitor sales performance metrics and KPIs, taking corrective actions to address shortfalls in account and regional coverage.
• Conduct regular sales meetings to review progress, share best practices, and motivate the team.
• Ensure compliance with Granite’s CRM requirements in Salesforce.com.

Relationship Development

• Establish and maintain strong relationships with executive contacts within key accounts through in-person and virtual meetings.
• Act as the primary point of contact for major accounts, ensuring high levels of satisfaction and retention.
• Negotiate and close high-value deals, leveraging a deep understanding of customer needs and industry trends.

Collaboration & Communication

• Collaborate and foster effective relationships with internal departments such as customer support, engineering, and PMO to ensure a cohesive approach to engagement and service delivery.
• Communicate effectively with senior management, providing regular updates on sales performance and strategy.

Required Qualifications

• Bachelor’s degree required.
• Minimum of 10 years of sales experience in the telecommunications industry, with at least 5 years in a senior sales leadership role.
• Proven track record of successfully leading and managing a regional sales team and achieving sales targets.
• Open to travel 35-50% monthly.
• Strong strategic thinking and problem-solving abilities.
• Excellent leadership, coaching, and team-building skills.
• Superior communication and interpersonal skills, with the ability to influence and negotiate at all levels.
• Deep understanding of the telecommunications industry, including market trends, competitive landscape, and regulatory environment.
• Proficiency in CRM software and sales analytics tools.

Preferred Qualifications

• Results-oriented with a strong drive for success and achievement.
• Customer-focused with a commitment to delivering exceptional service and value.
• Adaptable and flexible, able to thrive in a fast-paced dynamic environment.
• High ethical standards and integrity.