Relationship Development Manager

Granite Telecommunications, LLC.; Quincy (MA); On-site; USD 60,000 - 180,000; Full time

Benefits offered by this job

Onsite gym

Health, dental, vision, life insurance

401(k) with company match

Tuition assistance

Paid time off

Job summary

Granite Telecommunications, LLC. is seeking a Relationship Development Manager to manage an existing book of client accounts and drive growth through proactive outreach and strategic selling. You will position Granite products, conduct business reviews, and maintain detailed Salesforce records to support account executives.

The role requires traveling 20–30% nationally, with commission-eligible compensation and strong earning potential in a high-impact sales environment.

Qualifications

• Experience building and maintaining client relationships.
• Strong ability to identify and pursue growth opportunities within existing accounts.
• Excellent communication and negotiation skills across multiple stakeholders.

Responsibilities

• Manage an existing book of client accounts.
• Daily proactive outreach to clients for growth products.
• Build and maintain relationships within accounts and position Granite products.
• Conduct business reviews to ensure satisfaction with products and services.
• Maintain Salesforce records, roadmaps, contacts, quotes, notes and diagrams.
• Upsell within accounts for new opportunities.
• Inform customers about other Granite products.
• Attend client meetings to strengthen relationships.
• Update CRM/Salesforce; keep account executives informed.
• Travel 20–30% nationally.

Skills

Client relationships

Prospecting

Negotiation

Communication

Strategic selling

Tools

Salesforce

Job description

Granite delivers advanced communications and technology solutions to businesses and government agencies throughout the United States and Canada. We provide exceptional customized service with an emphasis on reliability and outstanding customer support and our customers include over 85 of the Fortune 100. Granite has over $1.85 Billion in revenue with more than 2,100 employees and is headquartered in Quincy, MA. Our mission is to be the leading telecommunications company wherever we offer services as well as provide an environment where the value of each individual is recognized and where each person has the opportunity to further their growth and achieve success.

Granite has been recognized by the Boston Business Journal as one of the "Healthiest Companies" in Massachusetts for the past 15 consecutive years.

Our offices have onsite fully equipped state of the art gyms for employees at zero cost.

Granite's philanthropy is unparalleled with over $300 million in donations to organizations such as Dana Farber Cancer Institute, The ALS Foundation and the Alzheimer's Association to name a few.

We have been consistently rated a "Fastest Growing Company" by Inc. Magazine.

Granite was named to Forbes List of America's Best Employers 2022, 2023 and 2024.

Granite was recently named One of Forbes Best Employers for Diversity.

Our company's insurance package includes health, dental, vision, life, disability coverage, 401K retirement with company match, childcare benefits, tuition assistance, and more.

If you are a highly motivated individual who wants to grow your career with a fast paced and progressive company, Granite has countless opportunities for you.

EOE/M/F/Vets/Disabled

Duties and Responsibilities:

• The Relationship Development Manager will manage an existing book of client accounts.
• Daily proactive outreach to all clients with effective messaging on all Granite's growth products
• Building and maintaining relationships within existing client accounts.
• Must know how to position and sell all the Granite products.
• Conducting business reviews to ensure clients are satisfied with their products and services.
• 100% enthusiastic adoption of Salesforce. Roadmap buildout for assigned accounts, contacts, diagrams, quotes, notes ... all updated into Salesforce.
• Upselling within assigned accounts for new opportunities for further sales.
• Letting customers know about other products the company offers.
• Attending meetings with clients to build relationships within existing accounts.
• Updating the CRM / Salesforce and ensuring Account Executives are aware of changes.
• Travel is required as part of the RDM position 20-30%
• Ability to travel nationally.

Compensation Range:

This is a commission-eligible role with an estimated second-year OTE range of $60,000-$180,000 (base + uncapped commission). This role offers strong earning potential for driven individuals in a high-impact sales environment. Top performers may exceed the posted range.

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