We operate at the intersection of advanced technology and high-speed, distributed manufacturing operations. As an early innovator in our space, our business has evolved into its next phase – focused on scaling with precision, driving consistency, and deepening our presence across key markets.
Our direction is defined by disciplined growth, operational consistency, and the ability to deliver innovative, high-touch service at scale. We believe exceptional outcomes are driven by exceptional people. We are committed to attracting, developing, and retaining top talent who thrive in fast-paced, performance-driven environments. Our culture emphasizes accountability, continuous improvement, and the opportunity for individuals to make a meaningful impact as the organization grows and evolves.
SUMMARY OF POSITION
Our US Sales team is organized into teams of Sales Executives who are primarily responsible for identifying new prospects, closing sales, and managing new customer relationships. Sales Executives are complemented by a team of Account Managers, who manage customer relationships after their first year. The sales environment is high velocity, with zero long term contracts and several thousand customers. The Sales Director role will be responsible for managing 10+ Sales Executives. This is a management role that requires excellent sales skills, people management, and communication abilities.
Essential Functions And Responsibilities
- Sales Leadership. Provide strategic direction and leadership to a team of 10+ sales representatives, fostering a culture of accountability and achievement. Motivate and coach team members to meet and exceed sales targets. Frequent travel for customer meetings and sales activities. Hold weekly one on ones with your team to evaluate pipeline, identify priority opportunities, and offer coaching to Sales Executives.
- Sales Training & Development. Provide one-to-one coaching and mentorship to support professional growth and performance improvement. Coach new hires and new [internally promoted employees]. Develop and deliver training programs for new and existing sales team members. Foster a culture of continuous learning and improvement.
- Salesforce CRM Management: Oversee the use and adoption of Salesforce CRM & CRM Analytics. Collaborate with the Director of Sales Operations & Sales Analyst to measure performance, deliver forecasts, and ensure standards compliance. Conduct weekly reviews with salespeople using salesforce data. Audit and enforce proper utilization of salesforce within the sales team. Monitor key performance indicators (KPIs) and track sales metrics to inform strategic decisions.
- Sales Support: Support sales escalations & communication between Sales Support Personnel and the Sales team, including troubleshooting issues, coordinating with other departments, and ensuring that all relevant parties have the tools and resources they need to succeed
- Forecasting and Planning: Drive all regional sales forecasting and planning activities.
Job Knowledge, Skills & Abilities
- Market and industry knowledge - Possess an understanding of the market and industry - knowledge of competitors, market trends, customer needs, and emerging opportunities.
- Leadership and team management - Possess exceptional leadership skills with ability to motivate and inspire the sales team, set clear goals and expectations, and provide guidance and support. This includes coaching / training for both sales skills and packaging knowledge.
- Excellent communication skills: Communicate internally to build alignment on sales targets and objectives, and externally with customers and stakeholders.
- Strong analytical, organizational and problem-solving skills: Able to analyze sales data, identify trends, and make data-driven decisions. Can identify and address potential issues or challenges that may arise in the sales process. Takes a proactive approach to problem solving, aiming to prevent issues and design better ways of doing things. Able to drive to execution while remaining agile in a fast moving sales environment.
- Customer relationship management: Experience building and maintaining strong relationships with clients is vital for success. This involves understanding customer needs, providing exceptional customer service, and developing strategies to enhance customer satisfaction and loyalty.
- Negotiation and closing skills - Must possess excellent negotiation skills and be able to close deals effectively. This includes the ability to identify and address customer objections, negotiate pricing and terms, and exercise good judgement in discounting.
- Technology proficiency: Must be proficient in using sales software, CRM systems, and other tools to streamline sales processes, track performance, and analyze data.
- Adaptability and resilience: Must be able to adapt to changing market conditions, overcome obstacles, and remain resilient in the face of setbacks
Experience And Education
- Bachelor's degree in Business, Sales, Marketing, or a related field
- 10+ years of sales leadership experience required, working with teams of 10+ sales executives
- Has managed at least $50M in annual revenue
- Proficiency in Salesforce CRM is required
- Strong analytical skills and experience with sales analytics and reporting.
- Excellent communication and interpersonal skills.
- Ability to work independently and manage multiple priorities in a fast-paced environment.
- Strong problem-solving skills and attention to detail.
- Experience working with small to medium-sized businesses is preferred.
A remote office or home setting with frequent travel over 40% to customers, sales executives, and manufacturing sites.