Director of Provider Operations & Expansion (Remote)

Flourish Health, Inc.; Ann Arbor (MI); À distance; USD 120 000 - 150 000; Plein temps

Avantages offerts par ce poste

401(k)

Paid time off

Home office stipend

Health insurance

Vision insurance

Dental insurance

Résumé du poste

Flourish Health is seeking a highly motivated operations leader to oversee the provider organization’s lifecycle, onboarding, transitions, scheduling, and supervision. You will partner across Operations, Clinical Leadership, Product, People Operations, Licensing & Compliance and other teams to scale processes and improve the provider experience as Flourish grows nationally.

The role emphasizes building scalable operations from zero to one, navigating ambiguity, and delivering clear, executable

Qualifications

• 10+ years of operations experience with 8+ years in people management (mental health ops preferred)
• Proven experience owning complex, cross-functional operational problems
• Strong problem-solving skills and startup adaptability
• Experience in a technology-enabled services business
• Excellent project management skills and attention to detail
• Ability to operate both strategically and tactically in a fast-moving environment

Responsabilités

• Own the operational lifecycle of Flourish's provider organization, ensuring staffing, support, and readiness.
• Oversee onboarding for new care teams and transitions for providers, including coverage planning.
• Coordinate supervision operations with Licensing & Compliance, scheduling, and state requirements.
• Own provider and clinic scheduling and day-to-day support for operations.
• Identify barriers and scale processes to improve provider day-to-day experience.
• Lead expansion projects, including carepod location planning and launches.
• Oversee clinic tools, vendors, and infrastructure to support operations.
• Collaborate with Product, Engineering, IT to implement tech-enabled improvements.

Connaissances

Operational leadership

People management

Cross-functional collaboration

Process optimization

Description du poste

Flourish Health is seeking a highly motivated operations leader to oversee the provider organization’s lifecycle, onboarding, transitions, scheduling, and supervision. You will partner across Operations, Clinical Leadership, Product, People Operations, Licensing & Compliance and other teams to scale processes and improve the provider experience as Flourish grows nationally.

The role emphasizes building scalable operations from zero to one, navigating ambiguity, and delivering clear, executable