Director of Professional Services - Water

HDR; Boise (ID); On-site; USD 175,000 - 300,000; Full time

Benefits offered by this job

Employee ownership

Competitive benefits

Tuition reimbursement

Job summary

HDR is seeking a Water Business Group Professional Services Director in the United States. The role provides executive leadership for technical quality, project delivery excellence, and professional practice across the matrix organization, aligning groups across regions to ensure high-performing outcomes.

The Director partners with operations, market sectors, and technical leaders to advance technical excellence, develop future leaders, and foster cross-disciplinary collaboration while advancing

Qualifications

• 15 years of experience in professional services or related fields.
• Demonstrated experience in managing and developing technical teams and practices.
• Maintain AEC industry associations
• Active participant in employee-owned culture and HDR values

Responsibilities

• Lead and monitor the development and training of business group staff in technical, professional, business, and service delivery competencies.
• Develop approaches to new technologies, digital delivery methods, and service areas in support of initiatives.
• Lead evaluation, implementation, and adoption of professional services technologies and systems to improve quality and delivery.
• Coordinate and monitor staff training in company policies and processes across domains.
• Lead continuous improvement, including technical standards, best practices, and delivery-focused processes.
• Support practice groups, project teams, and company initiatives related to productivity and service delivery.
• Partner with program management, construction management, and owner’s advisor services.
• Develop technical and delivery approaches, risk management practices, and problem-solving for strategic initiatives.
• Lead QA/QC program activities and ensure delivery quality and continuous improvement.
• Monitor QC review activities and resolve project issues with qualified reviewers.
• Facilitate use of Professional Associates in project delivery, mentoring, training, and technology adoption.
• Support recruiting, staffing, and development of key staff; balance workload and resources.

Skills

Professional engineering registration

Leadership of professional services

Program management & project delivery

Risk management & quality assurance

Executive communication skills

Job description

HDR is seeking a Water Business Group Professional Services Director in the United States. The role provides executive leadership for technical quality, project delivery excellence, and professional practice across the matrix organization, aligning groups across regions to ensure high-performing outcomes.

The Director partners with operations, market sectors, and technical leaders to advance technical excellence, develop future leaders, and foster cross-disciplinary collaboration while advancing