Director of Product Analytics & Growth Strategy

Capital One; McLean (VA); On-site; USD 230,000 - 263,000; Full time

Job summary

Capital One is recruiting a Director of Business Analytics to lead analytics strategy, data infrastructure, and a product analytics team in McLean, VA. This role bridges CX metrics with OPEX outcomes across digital assistance and self-service channels, building scalable measurement frameworks and driving data-backed business strategies.

You will guide a high-performing team of business and data analysts, collaborate across Product, Tech, Operations, and Finance, and oversee multiple initiatives

Qualifications

• Bachelor’s Degree.
• At least 4 years of quantitative analysis experience.
• At least 4 years of qualitative analysis experience.
• At least 2 years of people management experience.
• At least 2 years of project management experience.

Responsibilities

• Develop business strategies to drive growth, profitability, and competitive success for Capital One.
• May manage and develop multiple analysts; coach and mentor associates.
• Manage and sequence delivery of business requirements and execute against the product strategy.
• Collaborate with Product, Tech, Operations, Finance and others to drive improvements in quality, volume, service, and profitability.
• Demonstrate strong analytical orientation with rigorous decision making.

Skills

Quantitative analysis

Qualitative analysis

People management

Project management

Education

Bachelor’s Degree

Master’s Degree

Job description

Capital One is recruiting a Director of Business Analytics to lead analytics strategy, data infrastructure, and a product analytics team in McLean, VA. This role bridges CX metrics with OPEX outcomes across digital assistance and self-service channels, building scalable measurement frameworks and driving data-backed business strategies.

You will guide a high-performing team of business and data analysts, collaborate across Product, Tech, Operations, and Finance, and oversee multiple initiatives