Growth-Focused Director, Product Strategy & Analytics

Capital One National Association

McLean (VA)

On-site

USD 230,000 - 263,000

Full time

10 days ago

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Job summary

Capital One National Association seeks a Business Director, Product Strategy & Analytics to lead analytics strategy, data infrastructure, and a product analytics team for Assistance & AI. You will bridge customer experience metrics and operational efficiency outcomes across digital channels, building scalable measurement frameworks and data-driven strategies.

The role requires strategic leadership, talent development, and collaboration with Product, Tech, Operations and Finance to improve

Qualifications

Bachelor’s Degree required.
4+ years of experience performing quantitative analysis.
4+ years of experience performing qualitative analysis.
2+ years of experience performing people management.
2+ years of experience performing project management.

Responsibilities

Strategic leadership to drive growth, profitability, and competitive success.
May manage and develop multiple analysts and mentor associates.
Oversee delivery of business intent and build requirements for the product strategy.
Collaborate with Product, Tech, Operations, Finance and others to improve quality, volume, service and profitability.
Demonstrate strong analytic orientation with quantitative decision making and risk management.
Exhibit executive communication skills and drive engagement across stakeholders.