Director of Operations & Technology

Puerto Rican Action Board, Inc.; East Brunswick Township (NJ); On-site; USD 65,000 - 70,000; Full time

Job summary

Puerto Rican Action Board, Inc. is seeking a Manager of Operations and Technology to coordinate agency-wide operational infrastructure, technology systems, facilities, and administrative processes from its East Brunswick, NJ headquarters.

The role leads day-to-day operations, supports IT and data systems, and drives workflow improvements across programs, finance, HR, and administration. The position requires a foundation in operations/IT, strengthens internal controls, manages vendor

Qualifications

• Bachelor’s degree preferred in IT, business, operations management, MIS, nonprofit management, or related field.
• Minimum of three years of progressively responsible experience in operations, information technology, facilities coordination, project management, or related field preferred.
• Experience with Microsoft 365, SharePoint, cloud-based systems, databases, or workflow automation strongly preferred.
• Valid driver’s license and ability to travel among PRAB locations.
• Bilingual English/Spanish preferred.

Responsibilities

• Coordinate day-to-day operational systems across PRAB locations.
• Maintain and improve work-order submission, tracking, and completion processes.
• Oversee facilities-related concerns with staff, vendors, and leadership.
• Manage agency keys, access controls, and asset inventories.
• Coordinate vehicle records, maintenance, and related documentation.
• Support operational readiness of PRAB sites, including technology access.
• Prepare regular operational status reports identifying risks and priorities.
• Escalate safety, facility, technology, or continuity concerns promptly.

Skills

Operations management

Vendor coordination

Project management

Workflow improvement

IT troubleshooting

Education

Bachelor’s degree preferred in IT or related field

Tools

Microsoft 365

SharePoint

Power Apps

Workflow automation

Data dashboards

Job description

Puerto Rican Action Board, Inc. is seeking a Manager of Operations and Technology to coordinate agency-wide operational infrastructure, technology systems, facilities, and administrative processes from its East Brunswick, NJ headquarters.

The role leads day-to-day operations, supports IT and data systems, and drives workflow improvements across programs, finance, HR, and administration. The position requires a foundation in operations/IT, strengthens internal controls, manages vendor