Operations Manager - Tech-Savvy Efficiency Lead (NYC)

Glocap Search; New York (NY); Hybrid; USD 100,000 - 115,000; Full time

Job summary

Private Philanthropic Organization in New York, NY is seeking an Operations Manager to streamline daily office activities and drive operational excellence for a fast-paced team. The role requires strong organizational skills, excellent communication, and a proactive approach to IT and facilities management.

In this hybrid, full-time position, you will oversee onboarding/offboarding, CRM and data governance, IT equipment, and vendor coordination, while supporting the team with document SOPs and

Qualifications

• Bachelor’s degree or equivalent experience.
• 5+ years in a dynamic, fast-paced office environment.
• Proficiency with office technologies including computer/printer hardware and software, video conferencing systems, and IT security policies.
• Excellent communication skills and ability to work with diverse stakeholder groups.
• Discretion with sensitive/confidential information.
• Comfort using AI tools and other tech to increase efficiency.
• Highly organized with ability to manage multiple areas and meet deadlines.
• Strong problem-solving ability and professional demeanor.
• Emotionally intelligent and respectful in all interactions.
• Adaptable to changes and able to work both independently and in a team.

Responsibilities

• Facilitate onboarding and offboarding processes in collaboration with program and operations teams.
• Serve as backup for daily office operations, including supplies and communications with building management and service providers.
• Administer CRM system and support team requests.
• Maintain and manage organizational data in SharePoint with data governance.
• Manage IT equipment and systems per IT security policies and assist with IT issues and purchases.
• Document standard operating procedures for operational responsibilities (inventory, technology, vendor management).
• Support ad-hoc projects as needed.

Skills

Communication

Organization

Problem-solving

Adaptability

Discretion

AI tools

Teamwork

Professional demeanor

Education

Bachelor’s degree

Tools

CRM system

SharePoint

Video conferencing

Job description

Private Philanthropic Organization in New York, NY is seeking an Operations Manager to streamline daily office activities and drive operational excellence for a fast-paced team. The role requires strong organizational skills, excellent communication, and a proactive approach to IT and facilities management.

In this hybrid, full-time position, you will oversee onboarding/offboarding, CRM and data governance, IT equipment, and vendor coordination, while supporting the team with document SOPs and