Director of Operations & System Deployments

Compass Group USA; Charlotte (NC); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Retirement Plan

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Voluntary Benefits including Critical

Insurance

Hospital Indemnity Insurance

Legal Services

Commuter Benefits

FSAs

Job summary

Canteen, part of Compass Group USA, is seeking a Director of Operations to lead System Deployment & Ops Integrations as part of the Field Implementation team. This leader partners with operational SMEs, field leadership, and technology resources to deploy system deployments and integrate acquired businesses across Canteen’s national footprint.

The role will manage a team of centralized operations experts and project managers to support branch and division partners through significant business

Qualifications

• 8+ years leading complex projects across operational teams.
• Ability to work effectively in an unstructured, fast-paced environment.
• Mentor and develop team members.
• Excellent written and verbal communication skills.
• Strong interpersonal and presentation skills.
• Executive presence with ability to influence stakeholders across teams.
• Bachelor’s degree in Business or related field.

Responsibilities

• Lead cross-functional business integration and system deployment projects from initiation through execution and stabilization.
• Partner with leaders across Canteen operational divisions as well as corporate and technology departments to implement solutions for seamless integration of acquired business.
• Establish and own project management standards, communication plans, and change management strategy.
• Build training plans and develop SOPs to enable ongoing guidance and sustainment for operations.
• Oversee team prioritization and resource planning to support ongoing project pipeline.
• Facilitate input from operational stakeholders and represent field perspectives in strategic technology initiatives.
• Establish and monitor key performance indicators for project delivery.

Skills

Project leadership

Change management

Stakeholder alignment

Mentoring teams

Communication skills

Education

Bachelor’s degree in Business or related field

Job description

Canteen, part of Compass Group USA, is seeking a Director of Operations to lead System Deployment & Ops Integrations as part of the Field Implementation team. This leader partners with operational SMEs, field leadership, and technology resources to deploy system deployments and integrate acquired businesses across Canteen’s national footprint.

The role will manage a team of centralized operations experts and project managers to support branch and division partners through significant business