Director of Operations & System Integration

Canteen North America; Charlotte (NC); On-site; USD 120,000 - 170,000; Full time

Benefits offered by this job

Retirement Plan

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Voluntary Benefits

Critical Illness Insurance

Accident Insurance

Hospital Indemnity Insurance

Legal Services

Auto and Home Program

Job summary

Canteen, a Compass Group company, seeks a Director of Operations to lead System Deployment & Ops Integrations within the Field Implementation team. You will partner with operational SMEs, field leadership, and technology resources to deploy systems and integrate acquired businesses across the national footprint.

You will manage centralized operations experts and project managers, guiding branches through significant transitions.

Qualifications

• 8+ years of experience leading complex projects and change across operational teams.
• Excellent written and verbal communication skills.
• Strong ability to mentor and develop team members.
• Executive presence with ability to influence and align stakeholders across teams.

Responsibilities

• Lead cross-functional business integration and system deployment projects from initiation through execution and stabilization.
• Partner with leaders across operational divisions to integrate acquired businesses seamlessly.
• Establish and own project management standards, communication plans, and change management strategy.
• Build training plans and SOPs to guide ongoing operations and sustainment.
• Oversee prioritization and resource planning to support the project pipeline.
• Gather input from stakeholders and represent field perspectives in tech initiatives.
• Establish and monitor KPIs for project delivery.

Skills

Project leadership

Change management

Mentoring

Communication

Stakeholder influence

Executive presence

Education

Bachelor's degree in Business or related field

Job description

Canteen, a Compass Group company, seeks a Director of Operations to lead System Deployment & Ops Integrations within the Field Implementation team. You will partner with operational SMEs, field leadership, and technology resources to deploy systems and integrate acquired businesses across the national footprint.

You will manage centralized operations experts and project managers, guiding branches through significant transitions.