Director Of Operations- Charlotte, NC

Canteen North America; Charlotte (NC); On-site; USD 120,000 - 170,000; Full time

Benefits offered by this job

Retirement Plan

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Voluntary Benefits

Critical Illness Insurance

Accident Insurance

Hospital Indemnity Insurance

Legal Services

Auto and Home Program

Job summary

Canteen, a Compass Group company, seeks a Director of Operations to lead System Deployment & Ops Integrations within the Field Implementation team. You will partner with operational SMEs, field leadership, and technology resources to deploy systems and integrate acquired businesses across the national footprint.

You will manage centralized operations experts and project managers, guiding branches through significant transitions.

Qualifications

• 8+ years of experience leading complex projects and change across operational teams.
• Excellent written and verbal communication skills.
• Strong ability to mentor and develop team members.
• Executive presence with ability to influence and align stakeholders across teams.

Responsibilities

• Lead cross-functional business integration and system deployment projects from initiation through execution and stabilization.
• Partner with leaders across operational divisions to integrate acquired businesses seamlessly.
• Establish and own project management standards, communication plans, and change management strategy.
• Build training plans and SOPs to guide ongoing operations and sustainment.
• Oversee prioritization and resource planning to support the project pipeline.
• Gather input from stakeholders and represent field perspectives in tech initiatives.
• Establish and monitor KPIs for project delivery.

Skills

Project leadership

Change management

Mentoring

Communication

Stakeholder influence

Executive presence

Education

Bachelor's degree in Business or related field

Job description

• Internal Employee Referral Bonus Available

Canteen

• Internal Employee Referral Bonus Available

The advertised program is a conversational recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions: http://olivia.paradox.ai/moSkg

About Canteen:

Canteen brings break time to everyone. We combine food, service, and experience backed by industry-leading technology to help companies create a better workplace and connect their employees. Canteen's solutions include markets, office coffee and snacks, unattended retail, and culinary. Our people are at the heart of everything we do. Their dedication, collaboration, and passion fuel our growth. Interested in joining our team? You bring the enthusiasm, customer service, and commitment; we'll supply the opportunity and innovation. Together, we'll continue to transform our industry.

Job Summary

We are seeking a Director of Operations to lead System Deployment & Ops Integrations as part of Canteen's corporate Field Implementation team. This leader partners with operational subject matter experts, field leadership, and technology resources to manage deployment of system deployments and integration of acquired business across Canteen's national footprint. The role will manage a team of centralized operations experts and project managers to support branch and division partners through significant business transitions.

Key Responsibilities

• Lead cross-functional business integration and system deployment projects from initiation through execution and stabilization.
• Partner with leaders across Canteen operational divisions as well as corporate and technology departments to identify and implement solutions to ensure seamless integration of acquired business.
• Establish and own project management standards, communication plans, and change management strategy.
• Build training plans and develop SOPs to enable ongoing guidance and sustainment for operations.
• Oversee team prioritization and resource planning to support ongoing project pipeline.
• Facilitate input from operational stakeholders and represent field perspectives in strategic technology initiatives.
• Establish and monitor key performance indicators for project delivery.

Preferred Qualifications

• 8+ years of experience leading complex projects, including direct experience managing change across various operational teams.
• Proven ability to work effectively in an unstructured, fast-paced driven environment
• Proven ability to mentor and develop team members
• Excellent written and verbal communication skills
• Strong interpersonal and presentation skills
• Strong executive presence with proven ability to influence and align stakeholders across various teams
• Bachelor's degree in Business or related field

Associates At Canteen Are Offered Many Fantastic Benefits.

Full-time and part-time positions offer the following benefits to associates

• Retirement Plan
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Voluntary Benefits
• Critical Illness Insurance
• Accident Insurance
• Hospital Indemnity Insurance
• Legal Services
• Choice Auto and Home Program

Full-time positions also offer the following benefits

• Medical
• Dental
• Vision
• Life Insurance/AD
• Disability Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Canteen.pdf

About Compass Group: Achieving leadership in the foodservice industry

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation.

Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Applications are accepted on an ongoing basis.

Canteen maintains a drug-free workplace.