Director of Operations & Strategic Planning

ChicknLegs; Raleigh (NC); Hybrid; USD 140,000 - 190,000; Full time

Benefits offered by this job

Competitive salary

Benefits package

Paid time off

Parental leave

401(k) with match

Education assistance

Flexible schedule

Snacks and beverages

Growth opportunities

Team events

Job summary

ChicknLegs is seeking a Director of Business Operations & Planning to turn company priorities into coordinated execution across the business. This hands-on role connects Sales, Marketing, Product, Operations, Finance and People to align plans, ownership, and results.

You will dig into data, ask the right questions, and fix execution gaps while driving strategic initiatives and scalable processes at ChicknLegs in Raleigh, NC.

Qualifications

• 7+ years in business operations, strategy, general management, or related roles.
• Experience driving cross-functional initiatives from planning through execution.
• Strong business judgment and understanding of impact across the organization.
• Highly analytical with experience using KPIs to guide decisions.
• Project and program management skills with strong follow-through.
• Ability to create structure, priorities, and actionable next steps.
• Comfort with both strategic thinking and hands-on execution.
• Experience working with Sales, Marketing, Product, Operations, Finance and People.

Responsibilities

• Translate goals into clear operating plans with milestones, owners and timelines.
• Coordinate annual, quarterly, and ongoing planning across functions.
• Establish operating rhythms and tracking of priorities and results.
• Identify risks and gaps before they become larger problems.
• Ensure decisions translate into ownership and follow-through.
• Drive cross-functional initiatives and resolve conflicts between initiatives.

Skills

Cross-functional leadership

Strategic thinking

Data-driven decisions

Project management

Communication skills

Execution focus

Problem solving

Job description

ChicknLegs is on a mission to bring fun and crazy moments to athletes everywhere.

We're the fastest-growing running brand in America — and have been featured in the Inc. 5000 Fastest-Growing Companies in America the past two years!

You can find our products at ChicknLegs.com, where we ship worldwide, in 1,000+ retailers nationwide, and in select retail stores abroad.

ChicknLegs values:

✔ FAST: Decide today, fix tomorrow
✔ FUN: Take work seriously, not ourselves
✔ SCRAPPY: Do more with less
✔ COMMUNITY: We run together
✔ NO EGO: Best idea wins
✔ SAY YES: Down for anything

The Role

ChicknLegs is growing fast, and we’re looking for a Director of Business Operations & Planning to help turn company priorities into coordinated execution across the business.

This is a hands-on operating role for someone who can see the big picture and then get deep enough into the details to make sure things actually happen.

You'll work across Sales, Marketing, Product, Operations, Finance, and People to connect plans, identify dependencies, establish clear ownership, track performance, solve cross-functional problems, and keep the company moving toward its most important goals.

We’re looking for someone who creates clarity in a fast-moving environment. You'll ask the questions that need to be asked, dig into the data when something doesn't make sense, identify where execution is breaking down, and work with teams to get things back on track.

This isn't a role for someone who only builds plans or facilitates meetings. You'll be expected to drive execution.

What You'll Do

Company Planning + Execution

• Translate company goals and leadership priorities into clear operating plans, milestones, owners, and timelines
• Coordinate annual, quarterly, and ongoing planning across functions
• Establish operating rhythms that keep teams aligned around priorities, commitments, and results
• Track progress against company priorities and identify risks, dependencies, or execution gaps before they become larger problems
• Ensure decisions and commitments translate into clear ownership and follow-through
• Help leadership prioritize when competing initiatives, resources, or timelines create conflicts

Cross-Functional Operations

• Drive initiatives that span multiple departments and require coordinated execution across the company
• Connect Sales, Marketing, Product, Operations, Finance, and People around shared plans, timelines, and business priorities
• Identify gaps between teams, processes, or plans and drive issues toward resolution
• Clarify ownership when responsibilities cross functions or don't have an obvious owner
• Build processes and systems that improve communication, coordination, accountability, and execution as ChicknLegs scales

Business Performance + Data

• Establish and maintain visibility into the metrics that matter across the business
• Use data to understand performance, identify trends, surface risks, and determine where additional attention is needed
• Partner with functional leaders to define meaningful KPIs and ensure teams understand performance against goals
• Investigate when results don't match expectations and help determine what's driving the gap
• Translate business data into clear priorities, decisions, and actions
• Build reporting and operating tools that give leadership useful visibility without creating unnecessary bureaucracy

Strategic Initiatives + Problem Solving

• Lead high-priority projects and initiatives that don't sit cleanly within a single department
• Take ambiguous business problems, create structure around them, and drive them toward resolution
• Research and evaluate opportunities, operational challenges, and potential solutions
• Build business cases and recommendations to support leadership decisions
• Step into emerging problems when needed, determine what needs to happen, and coordinate the right people to solve them
• Help design scalable solutions rather than repeatedly solving the same problem

Leadership + Operating Rhythm

• Partner closely with the CEO and functional leaders to maintain alignment around company priorities and execution
• Help prepare and structure leadership discussions around decisions, performance, priorities, and roadblocks
• Ensure leadership meetings result in clear decisions, owners, and next steps
• Follow up on commitments and surface when priorities are off track
• Continuously improve how ChicknLegs plans, communicates, makes decisions, and executes

Ideal Qualifications

• 7+ years of experience in business operations, strategy, general management, strategic planning, consulting, program leadership, or a related role
• Demonstrated experience driving complex cross-functional initiatives from planning through execution
• Strong business judgment and ability to understand how decisions in one area affect the broader organization
• Highly analytical with demonstrated experience using data and KPIs to understand performance, identify problems, and guide decisions
• Strong project and program management skills with exceptional follow-through
• Able to take ambiguous problems and create structure, priorities, ownership, and actionable next steps
• Comfortable challenging assumptions, asking difficult questions, and digging deeper when something doesn't make sense
• Strong understanding of business operations and how Sales, Marketing, Product, Operations, Finance, and People work together
• Experience building operating processes, planning systems, reporting structures, or organizational rhythms as a company scales
• Strong written and verbal communication skills
• Able to communicate effectively with executives while also working directly with teams throughout the organization
• Comfortable moving between strategic thinking and hands-on execution
• Able to influence and drive accountability across teams without relying solely on direct authority
• Strong judgment, ownership, organization, and attention to detail
• Experience in consumer products, apparel, e-commerce, retail, or another rapidly scaling business strongly preferred
• Experience working within EOS or another operating system is a plus
• Ability to work from our Raleigh, NC office
• ChicknLegs super fan — duh

If you don’t meet every single qualification but are excited about this role, we still encourage you to apply.

Culture + Personality

✔ You're an operator — you like making things happen
✔ You naturally create structures and systems
✔ You're curious + constantly asking “why?”
✔ You notice when things don't add up
✔ You use data to make decisions
✔ You take ownership + follow things through
✔ You're organized + close loops
✔ You're comfortable saying, “Who owns this?”
✔ You communicate openly + directly
✔ You’re adaptable + resourceful

✔ Competitive salary
✔ Medical, dental, and vision benefits
✔ Paid time off: vacation, sick time, and holidays
✔ Paid parental leave
✔ Simple IRA with match
✔ Educational assistance plan
✔ Flexible schedule
✔ Free snacks and bevvies to keep you going
✔ Opportunities for professional growth and development
✔ Company events, team outings, and culture initiatives
✔ A supportive, people-first work environment

Equal opportunity Employer

ChicknLegs is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Apply Now

Thank you for applying!

Reach out to [e-mail] with any questions! :)