Fulfillment Operations Lead — Fast-Growth, Data-Driven

ChicknLegs; Raleigh (NC); Sur place; USD 90 000 - 120 000; Plein temps

Avantages offerts par ce poste

Competitive salary

Medical, dental, and vision benefits

Paid time off

Parental leave

IRA with employer match

Educational assistance

Flexible schedule

Free snacks and beverages

Professional growth opportunities

Résumé du poste

ChicknLegs is seeking an experienced Fulfillment Operations Manager to lead our warehouse and fulfillment functions in Raleigh, NC as the company scales. You will own day-to-day execution on the warehouse floor while also analyzing data and driving improvements to ensure swift, accurate order fulfillment.

Reporting to the Head of Operations, you will build high-performing teams, develop SOPs, and implement systems to support rapid growth and a best-in-class customer experience.

Qualifications

• 5+ years in warehouse, distribution, or fulfillment ops.
• Experience leading supervisors and frontline teams.
• Proven track record improving operations and metrics.
• Hands-on with WMS and data-driven improvements.

Responsabilités

• Oversee daily warehouse operations and fulfillment.
• Lead labor planning, staffing, scheduling, and resource allocation.
• Establish safety, organization, and efficiency standards.
• Develop KPIs and dashboards to measure performance.
• Collaborate with cross-functional teams to align on growth and capacity.

Connaissances

Warehouse operations

Leadership

Data analysis

WMS

Cross-functional collaboration

Formation

Bachelor's degree in Supply Chain Management

Outils

ShipHero

Excel/Google Sheets

Description du poste

ChicknLegs is seeking an experienced Fulfillment Operations Manager to lead our warehouse and fulfillment functions in Raleigh, NC as the company scales. You will own day-to-day execution on the warehouse floor while also analyzing data and driving improvements to ensure swift, accurate order fulfillment.

Reporting to the Head of Operations, you will build high-performing teams, develop SOPs, and implement systems to support rapid growth and a best-in-class customer experience.