Director of Operations: Industrial Services & Growth

ADP, Inc.; Deer Park (TX); On-site; USD 100,000 - 160,000; Full time

Job summary

USA DeBusk, based in Deer Park, TX, seeks a Director of Operations to oversee day-to-day activities of a service offering, ensuring efficient, safe performance. The role requires strong leadership and a focus on safety in industrial environments.

You will establish metrics, review procedures, manage budgets, and ensure contractual and quality standards while driving continuous improvement and customer satisfaction.

Qualifications

• Superior verbal and written communication and interpersonal skills.
• Superior managerial and diplomacy skills.
• Extremely proficient in Microsoft Office Suite or related software.
• Excellent organizational skills and attention to detail.
• Excellent analytical, decision-making, and problem-solving skills.

Responsibilities

• Establishes quantitative and qualitative metrics, guidelines, and standards by which the company’s efficiency and effectiveness can be evaluated; identifies opportunities for improvement.
• Reviews, analyzes, and evaluates business procedures.
• Implements policies and procedures that will improve day-to-day operations.
• Oversees safe operations in oil refinery applications, including pipelines.
• Conducts site surveys, liaises closely with clients to ascertain specific technical requirements in order that accurate project estimates can be compiled.
• Prepares pre-bid work method statements, work plans and resource requirements.
• Ensure that projects are carried out with due regard to contractual requirements, corporate quality standards and commercial cost/revenue obligations.
• Responsible for P&L and customer invoice review.
• Responsible for strategic planning and market strategy.
• Plans, directs, controls, implements, evaluates, monitors, and forecasts budgets for the organization to achieve financial objectives.
• Communicates and explains new directives, policies, or procedures to supervisors; for major changes, meets with entire operations staff to explain changes, answer questions, and maintain morale.
• Improves customer service and satisfaction through policy and procedural changes.
• Leads coordination and integration of efforts with the organization to produce smoother workflow and more cost-effective business processes.
• Projects a positive image of the organization to employees, customers, industry, and community.

Skills

Verbal communication

Written communication

Management

Microsoft Office

Organization

Analytical thinking

Education

Bachelor's degree preferred

Tools

Microsoft Office Suite

Job description

USA DeBusk, based in Deer Park, TX, seeks a Director of Operations to oversee day-to-day activities of a service offering, ensuring efficient, safe performance. The role requires strong leadership and a focus on safety in industrial environments.

You will establish metrics, review procedures, manage budgets, and ensure contractual and quality standards while driving continuous improvement and customer satisfaction.