Director of Operations, Healthcare & DME

AdaptHealth; Lebanon (NH); On-site; USD 140,000 - 200,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

401(k) with company match

Paid time off + holidays

Employee stock purchase plan

Parental bonding leave

Disability & life insurance

HSA/FSA options

Job summary

AdaptHealth is seeking a Director of Operations to lead multiple service locations, overseeing staff, budgeting, inventory, and compliance. You will drive performance, standards, and process improvements across departments including dispatch, warehouse, and field operations.

The role requires strong leadership, DME knowledge, and a track record of optimizing operational efficiency in a healthcare environment. Travel across the service area is expected as needed.

Qualifications

• Associate degree from an accredited college is required; bachelor’s degree preferred.
• Five (5) years Director-level experience in related position, preferably in the DME industry.
• Four (4) years Healthcare experience preferably in a HME or sales environment required.
• Two (2) years of Customer Service experience strongly preferred.

Responsibilities

• Direct all departments and staff across locations to meet organizational goals.
• Oversee staff hiring, onboarding, and ongoing training with performance feedback.
• Manage budgeting, inventory, and inter-branch coordination for efficiency.
• Ensure ACHC compliance readiness and regulatory adherence across locations.
• Maintain data records, prepare reports, and support performance improvement initiatives.
• Travel as required to support service area and branches.

Skills

DME knowledge

Sales motivation

Persuasion skills

Relationship building

Verbal & written communication

Presentation skills

Customer service

Product knowledge

Teamwork

Analytical thinking

Project management

Microsoft Office

Education

Associate degree

Bachelor’s degree preferred

Job description

AdaptHealth is seeking a Director of Operations to lead multiple service locations, overseeing staff, budgeting, inventory, and compliance. You will drive performance, standards, and process improvements across departments including dispatch, warehouse, and field operations.

The role requires strong leadership, DME knowledge, and a track record of optimizing operational efficiency in a healthcare environment. Travel across the service area is expected as needed.