Director of Membership & Partnerships

Community Transportation Association of America (CTAA); Washington, Baltimore (District of Columbia, MD); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive benefits package

Hybrid office environment

Equal Opportunity Employer

Job summary

Community Transportation Association of America (CTAA) is seeking a dynamic Director to direct, manage, and grow our membership base from our Washington, DC area offices in a hybrid setting. You will recruit new members, retain current members, and develop strategic partners to enhance value and resources for recruitment and retention.

This senior leadership role requires strong communications, sales, budgeting, and strategic relationship-building skills; travel may be required as CTAA expands

Qualifications

• Must have at least five years of management and financial experience, preferably in a membership or sales role.
• Experience with membership recruitment and retention and building external relationships.
• Budgeting and goal-setting experience.
• Must be willing to work in Washington, DC.
• Familiarity with standard business software.
• Excellent communications and interpersonal skills.
• Enthusiasm for improving mobility for Americans nationwide.
• Ability to work independently and in teams; travel as needed.
• Public speaking or session-leading experience.
• Passion for engaging diverse communities to advance the organization.

Responsibilities

• Promote membership services to a wide range of audiences.
• Develop and maintain relationships with industry and community partners.
• Establish relationships with corporate, public sector, state and national partners to advance the mission.
• Implement and use association management software.
• Oversee invoicing and retention strategies.
• Help lead and manage membership events such as CTAA’s EXPO, Leadership Academy and Small Urban Network conference.
• Collaborate with the Board of Directors’ Membership Committee.
• Leverage state, regional and national conference participation into organizational benefits.

Skills

Leadership

Sales skills

Communications

Public speaking

Interpersonal skills

Teamwork

Willingness to travel

Self-starter

Job description

Community Transportation Association of America (CTAA) is seeking a dynamic Director to direct, manage, and grow our membership base from our Washington, DC area offices in a hybrid setting. You will recruit new members, retain current members, and develop strategic partners to enhance value and resources for recruitment and retention.

This senior leadership role requires strong communications, sales, budgeting, and strategic relationship-building skills; travel may be required as CTAA expands