Director of Membership & Admissions (On-Site)

Crossover; Chicago (IL); Vor Ort; USD 180.000 - 220.000; Vollzeit

Zusammenfassung

Alpha seeks an on-site admissions leader to manage one campus's enrollment journey from inquiry to first day. You will handle 20+ active families, conduct tours and info sessions, and deliver admissions decisions personally.

You will log interactions in HubSpot, coordinate with the SIS, and keep the pipeline healthy with weekly updates to leadership. This role requires daily on-site presence in one campus market.

Qualifikationen

• 3+ years in a client-facing role with high-value purchases.
• Owned a client admissions or enrollment journey end-to-end.
• Managed 7+ client relationships simultaneously in a CRM.
• Communicated concisely with executives and high-net-worth clients.
• Used AI tools in a client-facing workflow.

Aufgaben

• Own the enrollment journey for each prospective family from inquiry to onboarding.
• Carry 20+ active families at different stages and respond to inquiries promptly.
• Lead campus tours, open houses, info sessions, and shadow days.
• Form admit or decline decisions and communicate them to families.
• Keep HubSpot and SIS current and report pipeline health weekly.

Kenntnisse

Client-facing

Communication

Relationship management

Sales

Tools

HubSpot

CRM systems

AI tools

Jobbeschreibung

Alpha seeks an on-site admissions leader to manage one campus's enrollment journey from inquiry to first day. You will handle 20+ active families, conduct tours and info sessions, and deliver admissions decisions personally.

You will log interactions in HubSpot, coordinate with the SIS, and keep the pipeline healthy with weekly updates to leadership. This role requires daily on-site presence in one campus market.