Director of Market Insights & Strategy

Gartner; Stamford (CT); On-site; USD 148,000 - 175,500; Full time

Benefits offered by this job

Annual bonus plan

PTO

401(k) match

Stock purchase plan

Job summary

Gartner seeks a Director in the Business and Technology Insights (BTI) group to craft must-have insights, guide research, and shape client strategies.

You will lead thought leadership, present high‑value content at Gartner events, and mentor junior analysts while collaborating across global teams. The role requires extensive SaaS procurement experience, Microsoft licensing expertise, strong writing, executive presence, and travel up to 25%.

Qualifications

• Bachelor’s degree or equivalent experience; Graduate degree preferred.
• 12+ years of relevant field experience.
• 8+ years in SaaS/software contract negotiations and procurement.
• 5+ years negotiating Microsoft renewals with MCA/EA/CSP.
• Subject-matter expertise in Microsoft licensing and cloud services.
• Experience with software license compliance risk assessment.
• Experience negotiating with major vendors (AWS, Google, Salesforce, SAP, Oracle, ServiceNow).
• Executive presence; credibility with executives and stakeholders.
• Strong organizational skills; ability to meet tight deadlines.
• Excellence in research and writing.
• Strong written and verbal communication; analytical and presentation skills.
• Ability to analyze data, apply patterns, and defend conclusions.
• Clear communication; explain complex concepts simply.
• Comfort presenting at large and small-scale engagements.
• Strong business and financial acumen.
• Deep knowledge of global competitive landscape.
• Ability to work autonomously and collaboratively in a matrixed team.
• Learning agility and adaptability.
• Willingness to travel up to 25%.

Responsibilities

• Create innovative, thought‑provoking, and highly leveraged “must‑have insights” content.
• Develop new insights and ideas through thought leadership to address client needs.
• Develop in‑depth analysis to identify root causes and drive strategy forward.
• Demonstrate thought leadership across Insights teams.
• Bring provocative, independent insights to Gartner leaders that shape research agendas.
• Research, analyze and predict market shifts to provide actionable insights.
• Provide clients with actionable advice via virtual or face‑to‑face interactions.
• Create and deliver high‑value presentation materials for Gartner events and client briefings.
• Support BTI and Sales: serve as voice of the market to drive engagement.
• Provide high quality content peer review.
• Build credibility as an industry expert to represent Gartner insights.
• Participate in innovation, ideation, and research discussions with peers.
• Identify research process improvements for the team.
• Be a mentor and coach to junior team members.
• Be client‑centric, helping clients engage regularly with Gartner insights.

Skills

Executive presence

Strong communication skills

Analytical and presentation skills

Research and writing ability

Strong organizational skills

Ability to travel

Education

Bachelor’s degree or equivalent

Graduate degree preferred

Tools

Microsoft licensing knowledge

Vendor management tools

Job description

Gartner seeks a Director in the Business and Technology Insights (BTI) group to craft must-have insights, guide research, and shape client strategies.

You will lead thought leadership, present high‑value content at Gartner events, and mentor junior analysts while collaborating across global teams. The role requires extensive SaaS procurement experience, Microsoft licensing expertise, strong writing, executive presence, and travel up to 25%.