Director of Housing & Community Impact

Community Access; New York (NY); On-site; USD 151,000 - 156,000; Full time

Job summary

Community Access seeks a Director of Housing to oversee a portfolio of housing programs, shaping agency practice, and developing policies to strengthen capacity. The role mentors directors, ensures data accuracy, and drives program performance with a focus on accountability and outcomes.

The Director will lead leadership development across the department, participate in committees, and advance best practices while maintaining high occupancy and contractual compliance in a dynamic urban

Qualifications

• Master’s Degree preferred; work experience may substitute.
• Seven years in supportive housing with homelessness/substance use/mental health history.
• Five years of supervisory experience required.
• Strong leadership and accountability for program goals.
• Ability to monitor program operations and deadlines.
• Bilingual Spanish-speaking preferred where needed.

Responsibilities

• Develop program manuals and onboarding guidelines for department staff.
• Lead annual Quality Improvement projects and reporting.
• Manage contracts, renewals, audits and monitor CAPS.
• Oversee budgeting, billing targets and discretionary spending.
• Supervise Program Directors and staff evaluations.
• Ensure 95% occupancy across housing programs.

Skills

Leadership

Communication

Budgeting

Project management

Staff training

Education

Master’s degree in related field

Tools

Microsoft Word

Excel

Job description

Community Access seeks a Director of Housing to oversee a portfolio of housing programs, shaping agency practice, and developing policies to strengthen capacity. The role mentors directors, ensures data accuracy, and drives program performance with a focus on accountability and outcomes.

The Director will lead leadership development across the department, participate in committees, and advance best practices while maintaining high occupancy and contractual compliance in a dynamic urban