Director of Housekeeping: Lead, Train & Elevate Cleanliness

HHM Hospitality; Boston (MA); On-site; USD 90,000 - 130,000; Full time

Job summary

HHM Hospitality is seeking a Director of Housekeeping to lead and optimize housekeeping operations for hotel rooms and public spaces. You will drive staff development, scheduling, and adherence to HHM brand standards to ensure a clean, safe, and welcoming environment for guests.

Responsibilities include maintaining inspection programs, coordinating with vendors, monitoring inventory and safety protocols, and guiding the team to achieve high guest satisfaction and operational efficiency.

Qualifications

• Two years previous housekeeping supervisor experience required.
• Must comply with brand standards and HHM core values.
• Ability to lead and develop a hotel housekeeping team.

Responsibilities

• Lead housekeeping operations and staff to maintain rooms and public areas.
• Maintain inspection programs for rooms and public areas.
• Schedule staff according to occupancy and forecasts; manage inventory and supplies.
• Monitor staff performance and guest service scores; drive improvements.
• Conduct pre-shift meetings and ensure compliance with safety and audit standards.

Skills

Staff management

Training & coaching

Scheduling

Quality inspection

Vendor coordination

Education

High School diploma or equivalent

Job description

HHM Hospitality is seeking a Director of Housekeeping to lead and optimize housekeeping operations for hotel rooms and public spaces. You will drive staff development, scheduling, and adherence to HHM brand standards to ensure a clean, safe, and welcoming environment for guests.

Responsibilities include maintaining inspection programs, coordinating with vendors, monitoring inventory and safety protocols, and guiding the team to achieve high guest satisfaction and operational efficiency.