Director of Housekeeping & Laundry | Growth & Benefits

Hei Hotels Inc.; United States; Remote; USD 85,000 - 95,000; Full time

Benefits offered by this job

Health and Dental Insurance

Vacation, Sick and Holiday programs

401(k) with matching

Hotel room discounts

Job summary

HEI Hotels and Resorts is seeking an experienced Housekeeping Manager to lead our housekeeping team across guestrooms, public areas and back‑of‑the‑house operations in the United States. You will oversee labor planning, budgeting, inventory, and quality controls to maintain high cleanliness standards and guest satisfaction.

The role requires 5+ years in management with at least 3 years in housekeeping, plus experience with in‑house laundry operations.

Qualifications

• 5+ years management experience, with at least 3 years in housekeeping management.
• Experience managing in-house operated laundry operations.
• High School diploma or equivalent required; Bachelor’s Degree preferred.

Responsibilities

• Plan, organize, and monitor staff workload to ensure cleanliness and maintenance standards.
• Develop housekeeping and laundry budget and control expenses.
• Schedule labor to match occupancy, events and activity levels.
• Interview, hire, train, and evaluate staff; address performance issues as needed.
• Ensure compliance with SOPs, safety guidelines, and quality standards.

Skills

People management

Organizational skills

Communication skills

Education

High School diploma or equivalent

Bachelor’s Degree preferred

Job description

HEI Hotels and Resorts is seeking an experienced Housekeeping Manager to lead our housekeeping team across guestrooms, public areas and back‑of‑the‑house operations in the United States. You will oversee labor planning, budgeting, inventory, and quality controls to maintain high cleanliness standards and guest satisfaction.

The role requires 5+ years in management with at least 3 years in housekeeping, plus experience with in‑house laundry operations.