Director of First Impressions — Urgent Care Front Desk

Healthcare Express; Sherwood (AR); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Health, Dental, and Vision Insurance

Life Insurance

Short-Term and Long-Term Disability

Accident and Critical IllnessInsurance

Benefit Time Off (BTO)

Bereavement Leave

Job summary

HealthCARE Express is seeking a friendly Front Desk Receptionist (D.O.F.I.) for our urgent care clinic in Sherwood, AR. As the first point of contact, you’ll greet patients, manage check-ins, and help ensure a smooth visit from arrival to departure.

The role is full-time, 30+ hours per week, with rotating shifts including weekends. Prior medical office experience is a plus, but we value a welcoming, organized approach and strong teamwork.

Qualifications

• Must be friendly and professional with strong customer service.
• Ability to multitask in a fast-paced clinic environment.
• Excellent communication and organizational skills.

Responsibilities

• Greet and check in patients at arrival.
• Answer phone calls and verify patient information/insurance.
• Collect payments and maintain accurate patient records.
• Coordinate with providers and clinical staff for smooth check-out.
• Maintain a welcoming, organized front desk environment.

Job description

HealthCARE Express is seeking a friendly Front Desk Receptionist (D.O.F.I.) for our urgent care clinic in Sherwood, AR. As the first point of contact, you’ll greet patients, manage check-ins, and help ensure a smooth visit from arrival to departure.

The role is full-time, 30+ hours per week, with rotating shifts including weekends. Prior medical office experience is a plus, but we value a welcoming, organized approach and strong teamwork.