Director of First Impressions – Front Desk (Urgent Care)

Healthcare Express; Bryant (AR); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Benefit Time Off

Bereavement Leave

Job summary

HealthCARE Express is seeking a Front Desk Receptionist (D.O.F.I.) in Bryant, AR to be the first friendly face for patients in our urgent care. The role involves greeting patients, scheduling, collecting payments, and maintaining accurate records in a fast-paced clinic.

Ideal candidates are organized, dependable, and comfortable with computers, with strong communication and customer service skills. Training may include a 4-day session in Texarkana, TX.

Qualifications

• Welcoming patients and providing a friendly, positive experience from check-in to check-out.
• Answering phone calls, scheduling appointments, and assisting patients with questions or concerns.
• Verifying patient information, insurance coverage, and maintaining accurate records.
• Collecting payments, maintaining payment records, and handling patient information with confidentiality.
• Working closely with providers and medical staff to keep clinic operations running smoothly.
• Supporting teammates and embracing the 'Everything is My Job' mentality.

Responsibilities

• Welcoming patients and providing a friendly, positive experience from check-in to check-out.
• Answering phone calls, scheduling appointments, and assisting patients with questions or concerns.
• Verifying patient information, insurance coverage, and maintaining accurate records.
• Collecting payments, maintaining payment records, and handling patient information with confidentiality.
• Working closely with providers and medical staff to keep clinic operations running smoothly.
• Supporting teammates and embracing our 'Everything is My Job' mentality.

Skills

People skills

Customer service

Multitasking

Computer skills

Attention to detail

Job description

HealthCARE Express is seeking a Front Desk Receptionist (D.O.F.I.) in Bryant, AR to be the first friendly face for patients in our urgent care. The role involves greeting patients, scheduling, collecting payments, and maintaining accurate records in a fast-paced clinic.

Ideal candidates are organized, dependable, and comfortable with computers, with strong communication and customer service skills. Training may include a 4-day session in Texarkana, TX.