Director of First Impressions - Urgent Care Front Desk

Healthcare Express; Edgewood (AR); On-site; USD 20,000 - 29,000; Full time

Job summary

HealthCARE Express in Arkansas-based urgent care is seeking a Front Desk Receptionist (D.O.F.I.) to make a great first impression and manage daily front desk operations. You will greet patients, answer calls, schedule appointments, verifyInsurance, collect payments, and support the care team.

A friendly, organized candidate with strong communication will thrive in our fast-paced environment. Texarkana, TX training is part of onboarding.

Qualifications

• Welcoming personality and strong work ethic.
• Organized, dependable and able to multitask in a busy clinic.
• Excellent communication and attention to detail; customer service focused.
• Medical office/front desk experience is a plus but not required.

Responsibilities

• Greet patients and provide a positive check-in experience.
• Answer phones, schedule appointments, and handle inquiries.
• Verify patient information and insurance details.
• Process payments and maintain confidential records.
• Coordinate with providers and staff to keep the clinic running smoothly.

Skills

Customer service

Multitasking

Computer skills

Front desk experience

Job description

HealthCARE Express in Arkansas-based urgent care is seeking a Front Desk Receptionist (D.O.F.I.) to make a great first impression and manage daily front desk operations. You will greet patients, answer calls, schedule appointments, verifyInsurance, collect payments, and support the care team.

A friendly, organized candidate with strong communication will thrive in our fast-paced environment. Texarkana, TX training is part of onboarding.