Director of First Impressions | Grow with a Winning Team

Sylvia Benjamin - State Farm Agent; Nappanee (IN); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Company parties

Employee discounts

Free food & snacks

Free uniforms

Health insurance

Paid time off

Training & development

Opportunity for advancement

Job summary

Sylvia Benjamin State Farm seeks an energetic, customer-focused individual to be the welcoming face of our office. No prior insurance experience required—we will teach you insurance concepts.

We prize ATTITUDE, ENERGY, and a WILLINGNESS TO LEARN in a fast-paced environment. As the Director of First Impressions, you will handle front-desk duties, greet clients, answer calls, and support the team to keep the office running smoothly.

Qualifications

• Attitude and willingness to learn are essential.
• Customer service experience is a plus, but ATTITUDE matters most.
• Be upbeat, energetic, and ready to engage with customers.
• Strong communication and problem-solving are valued in this fast-paced role.

Responsibilities

• Create WOW experiences and greet customers with genuine enthusiasm.
• Be the voice of Team Benjamin on calls with warmth and energy.
• Make every interaction count so customers feel valued and heard.
• Maintain an organized, welcoming, and professional office.
• Think ahead, anticipate needs, and bring solutions.
• Support the team with administrative tasks and daily activities.
• Grow with daily coaching, training, and development.

Skills

Attitude

Energy

Grit

Customer service

Job description

Sylvia Benjamin State Farm seeks an energetic, customer-focused individual to be the welcoming face of our office. No prior insurance experience required—we will teach you insurance concepts.

We prize ATTITUDE, ENERGY, and a WILLINGNESS TO LEARN in a fast-paced environment. As the Director of First Impressions, you will handle front-desk duties, greet clients, answer calls, and support the team to keep the office running smoothly.