Director of First Impressions & Front Office Coordinator

Insureitpa; York (York County); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Competitive hourly wage

Bonuses

Paid time off and holidays

Mon–Fri schedule

Telehealth benefit

Professional development and training

Family-oriented work culture

Job summary

Insureitpa in York, PA is seeking a Director of First Impressions to be the welcoming face of our agency. You will greet clients, answer calls, and help schedule appointments in a fast-paced, friendly environment.

This role emphasizes organization, clear communication, and teamwork. We offer a Monday–Friday schedule, competitive hourly pay with bonuses, PTO, telehealth, and opportunities for professional development, with licensing support for insurance.

Qualifications

• Previous customer service experience preferred.
• Proficient in Microsoft Office Suite and general office software.
• Must be coachable and open to feedback.
• Willingness to obtain an insurance license.

Responsibilities

• Greet clients and visitors with a warm and friendly demeanor.
• Answer and direct phone calls, emails, and in-person inquiries in a timely manner.
• Assist with scheduling appointments and managing calendars.
• Maintain an organized and efficient front office environment.
• Support team members with administrative tasks and special projects as needed.
• Handle incoming and outgoing mail and packages.
• Ensure that office supplies are stocked and organized.

Skills

Customer service

Communication

Organizational skills

Multitasking

Team player

Education

Insurance license pending

Tools

Microsoft Office

Job description

Insureitpa in York, PA is seeking a Director of First Impressions to be the welcoming face of our agency. You will greet clients, answer calls, and help schedule appointments in a fast-paced, friendly environment.

This role emphasizes organization, clear communication, and teamwork. We offer a Monday–Friday schedule, competitive hourly pay with bonuses, PTO, telehealth, and opportunities for professional development, with licensing support for insurance.