Director of First Impressions - Bilingual Client Experience

State Farm; Georgetown (TX); On-site; USD 14,000 - 46,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Health insurance

Advancement opportunities

Paid time off

Training & development

Free food & snacks

Job summary

State Farm independent contractor agent seeks a Receptionist, also titled Director of First Impressions, to deliver exceptional customer experiences in a fast-paced office. You will be the first contact, handle inquiries, policy changes, billing clarifications, and support the team with accuracy and warmth.

The role requires bilingual Spanish, strong communication, multitasking, and a collaborative spirit. Schedule: Monday–Friday 8:30 AM–5:00 PM; benefits include health insurance, paid time off,

Qualifications

• Bi-lingual Spanish required.
• Excellent communication skills in English.
• Attention to detail and accuracy.
• Able to multi-task in a fast-paced environment.

Responsibilities

• First point of contact for Agencies.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service.
• Service includes customer inquiries, policy changes, claim submissions, and billing clarification.

Skills

Excellent communication

Bilingual Spanish

Attention to detail

Multi-tasking

Engaging & people oriented

Job description

State Farm independent contractor agent seeks a Receptionist, also titled Director of First Impressions, to deliver exceptional customer experiences in a fast-paced office. You will be the first contact, handle inquiries, policy changes, billing clarifications, and support the team with accuracy and warmth.

The role requires bilingual Spanish, strong communication, multitasking, and a collaborative spirit. Schedule: Monday–Friday 8:30 AM–5:00 PM; benefits include health insurance, paid time off,