Director of Elections

American-Arbitration-Association; New York (NY); Hybrid; USD 117,000 - 123,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Orthodontia

Vision coverage

Student loan repayment

403(b) retirement plan with match

Pet insurance discount

Paid time off

Job summary

The American Arbitration Association (AAA) seeks a strategic and experienced Director of Elections to oversee regional election administration. This role reports to the Assistant Vice President, Elections and drives key business goals while ensuring compliance with AAA policy and applicable regulations.

Responsibilities include supervising staff, developing contracts, and analyzing performance data to grow AAA's elections services portfolio.

Qualifications

• Bachelor’s degree in business, public administration, political science, or related field.
• 4–6 years of experience in a client-centric legal or corporate environment, election administration, or equivalent.
• Demonstrated experience managing multiple, detail-intensive projects or cases.
• Knowledge of U.S. Department of Labor regulations and election operations.

Responsibilities

• Oversee regional election administration operations.
• Supervise elections staff and temporary workers.
• Develop and negotiate contracts related to election services.
• Analyze performance data and ensure quality assurance across regions.
• Coordinate vendor relationships and fiscal oversight.

Skills

Leadership

Staff management

Data analysis

Project management

Regulatory knowledge

MS Office

Communication

Travel readiness

Education

Bachelor’s degree

Tools

Case management systems

Job description

Pay Range:New York, NY: $117,000 – $123,000This position is also eligible for an annual performance-based incentive.The American Arbitration Association (AAA) seeks a strategic and experienced Director of Elections to oversee all regional operations related to election administration. Reporting to the Assistant Vice President, Elections, this role is accountable for achieving key business goals while ensuring that all election-related activities adhere to AAA policy, the U.S. Department of Labor regulations, and industry standards. Key responsibilities include supervising elections, managing staff and temporary workers, developing and negotiating contracts, and analyzing performance data. The Director will also be responsible for quality assurance, vendor coordination, fiscal oversight, and growing AAA's election services portfolio through strategic outreach and business development.Work EnvironmentThis position offers a hybrid work arrangement (50% on-site); candidates must reside at a U.S. location within 125 miles of their assigned office location. This role is based out of the AAA's headquarters located in Downtown Manhattan.Our competitive compensation package includes medical, dental, orthodontia, and vision coverage, a student loan repayment program, a 403(b) retirement plan with substantial company match, discounted pet insurance, and generous paid time off.QualificationsEducation & ExperienceBachelor’s degree in business, public administration, political science, or a related field4–6 years of experience in a client-centric legal or corporate environment, election administration, or an equivalent combination of education and experienceDemonstrated experience managing multiple, detail-intensive projects or cases simultaneously is strongly preferred.Knowledge, Skills & AbilitiesDemonstrated leadership and team management skillsDeep understanding of election operations and U.S. Department of Labor regulationsStrong multitasking and prioritization skills, with the ability to shift efficiently among competing tasks, deadlines, and stakeholder needs while maintaining accuracy and quality.Proficient in Microsoft Office and case management systemsExcellent written and verbal communicationStrong data analysis and problem-solving skillsAbility to travel regionally and domestically 15%–25%About UsThe American Arbitration Association (AAA), recognized among The NonProfit Times' 50 Best Nonprofits to Work For, offers a dynamic, fast-paced environment where excellence meets opportunity. Our organization leads arbitration and mediation across diverse industries, providing professionals with unique exposure to multiple business sectors and conflict resolution practices. We foster growth through collaboration with experienced legal professionals and invest in our team through comprehensive professional development programs. At the AAA, we combine challenging work with meaningful recognition in an environment where merit drives success and learning never stops.The American Arbitration Association is an equal opportunity employer (EEO) and we value diversity in our workplace. We consider all employees and applicants for positions without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, or status as a covered veteran in accordance with applicable federal, state, and local laws.