Director of Direct Lending & Auto Loan Innovation

First Tech Federal Credit Union; Marlborough (MA); Hybrid; USD 164,000 - 197,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Generous 401(k) match

Paid Time Off and holidays

Employee pricing on lending products

Job summary

First Tech Federal Credit Union is seeking a Director of Consumer Lending Direct Product Management in Marlborough, MA. Hybrid work arrangement. The role drives strategy, lifecycle management, and profitability of direct auto and personal lending products.

You will lead a high-performing team, shape pricing and risk models, and partner with marketing, digital, and operations to deliver a best-in-class borrowing experience for members.

Qualifications

• 8+ years in consumer lending product management or program development.
• 4+ years leading a diverse team with hiring and coaching.
• Proven track record launching and optimizing direct lending products in financial institutions.
• Experience growing origination via digital-first strategies with strong credit Quality.
• Cross-functional leadership across underwriting, tech, ops, servicing and marketing.
• Expertise in direct auto lending pricing and risk-based pricing.
• Strong knowledge of consumer credit risk frameworks and portfolio analytics.
• Proficiency in product analytics and performance dashboards.

Responsibilities

• Build, mentor, and lead a product and program management team.
• Lead strategy, development, and management of direct lending products.
• Develop features and pricing strategies for digital channels.
• Oversee lifecycle design, pricing, and feature development for direct lending.
• Collaborate with marketing, digital, and sales to create member journeys.

Skills

Consumer lending product management

Team leadership

Direct lending product design

Digital-first lending strategies

Cross-functional collaboration

Credit risk & pricing

Product analytics & dashboards

Direct lending in financial services

Education

Bachelor’s degree or equivalent experience

Advanced degree preferred

Job description

First Tech Federal Credit Union is seeking a Director of Consumer Lending Direct Product Management in Marlborough, MA. Hybrid work arrangement. The role drives strategy, lifecycle management, and profitability of direct auto and personal lending products.

You will lead a high-performing team, shape pricing and risk models, and partner with marketing, digital, and operations to deliver a best-in-class borrowing experience for members.