Director of Digital Solutions & Technology Innovation

People Talent - Acquisition; Guaynabo (PR); On-site; USD 180,000 - 280,000; Full time

Job summary

People Talent - Acquisition seeks a Director of Digital Solutions & Technology Development to drive the company’s digital innovation agenda and scalable digital solutions. The role leads the consumer-facing digital product ecosystem, including subscriptions, monetization, and personalized experiences, to boost revenue, engagement, and long-term value.

The position collaborates with Commercial, Marketing, Editorial, Data, Product, Technology, Operations, and Executives to align initiatives with

Qualifications

• Bachelor's degree in a related field; master's preferred.
• 8+ years in digital product strategy, subscription monetization, or related fields.
• Experience in media, publishing, streaming, or digital subscriptions preferred.
• Experience with subscription management platforms such as Piano.
• Strong product roadmap, prioritization, and stakeholder alignment.
• Ability to connect audience behavior to revenue opportunities.

Responsibilities

• Lead strategy, configuration, and optimization of the Piano platform for subscriptions and subscriber lifecycle.
• Own the subscription product roadmap to boost conversion, retention, and CLV.
• Develop monetization strategies for ad-free tiers, bundles, and partner subscriptions.
• Oversee digital products: websites, apps, newsletters, audio, video, and OTT/TV.
• Prioritize enhancements and platform initiatives based on audience needs and revenue impact.
• Lead optimization of digital commerce: checkout, payments, offers, and checkout flows.
• Identify opportunities to reduce funnel friction and improve billing experiences.
• Monitor audience behavior, metrics, churn, engagement, and revenue data.
• Lead personalization strategy and AI-enabled product experiences.
• Identify AI use cases for content discovery, tagging, transcription, translation, segmentation.
• Translate insights into actionable recommendations for multiple teams and leadership.
• Build and manage the digital product and monetization roadmap across subs, apps, data, and AI experiences.
• Align stakeholders around priorities, timelines, and launch readiness for major initiatives.
• Manage external vendors and partners related to subscription platforms and analytics.
• Present performance, opportunities, risks, and recommendations to executives.
• Stay current on trends in digital media, subscriptions, AI, and digital commerce.

Skills

Digital product strategy

Subscription products

Monetization programs

Product management

Leadership

Cross-functional collaboration

Data analytics

Education

Bachelor's degree

Master’s degree (preferred)

Tools

Piano platform

Job description

People Talent - Acquisition seeks a Director of Digital Solutions & Technology Development to drive the company’s digital innovation agenda and scalable digital solutions. The role leads the consumer-facing digital product ecosystem, including subscriptions, monetization, and personalized experiences, to boost revenue, engagement, and long-term value.

The position collaborates with Commercial, Marketing, Editorial, Data, Product, Technology, Operations, and Executives to align initiatives with