Remote Director of Digital Engagement & Growth

EPAM Systems; Chicago (IL); Remote; USD 180,000 - 240,000; Full time

Benefits offered by this job

Medical, Dental and Vision Insurance

Health Savings Account

Flexible Spending Accounts

Disability Insurance

Life and AD&D Insurance

Employee Assistance Program

LinkedIn Learning access

401(k) match

Paid Time Off (15–25 days)

Paid Holidays (9 per year)

Legal Plan

Identity Theft Protection

Accident Insurance

Employee Discounts

Pet Insurance

Employee Stock Purchase Program

Bonus program eligibility

Long-Term Incentive (LTI) program

Job summary

EPAM Systems is seeking a Director of Digital Engagement to lead marketing, commerce and loyalty solutions and drive digital growth for enterprise clients. You will blend marketing and commerce expertise with consulting to deliver technology-driven loyalty, commerce and customer engagement programs.

You will design roadmaps leveraging Salesforce, Adobe, Talon.One, Eagle Eye, Shopify and Optimizely, connecting strategy with execution to build lasting client relationships and revenue growth.

Qualifications

• Eight or more years of experience developing client relationships and leading teams that deliver digital marketing, commerce and loyalty solutions.
• History of driving revenue, managing large-scale accounts and achieving billable growth targets.
• Deep subject matter expertise in marketing and commerce technology ecosystems, specifically Salesforce, Adobe, Shopify, Optimizely, Talon One and Eagle Eye.
• Experience designing and implementing agentic commerce solutions to enhance consumer engagement.
• Strong problem-solving skills and ability to manage multiple priorities.

Responsibilities

• Serve as the digital engagement lead to create marketing and commerce strategies, program roadmaps and technology solutions for enterprise clients.
• Shape customer experience solutions using leading platforms like Salesforce, Adobe, Talon One, Eagle Eye, Shopify and Optimizely.
• Oversee the full solution life cycle from initial design and user experience through development and release.
• Build and maintain strong relationships with clients and key internal stakeholders to maximize account growth.
• Drive digital revenue by identifying new opportunities, supporting sales activities and leading request for proposal responses.
• Scope and price engagements while leading a seamless transition from the sales process to delivery execution.
• Hunt for new business opportunities within existing accounts and through industry networking events.

Skills

Client relationships

Team leadership

Digital marketing

Revenue growth

Program management

Sales support

Marketing technology

Salesforce

Job description

EPAM Systems is seeking a Director of Digital Engagement to lead marketing, commerce and loyalty solutions and drive digital growth for enterprise clients. You will blend marketing and commerce expertise with consulting to deliver technology-driven loyalty, commerce and customer engagement programs.

You will design roadmaps leveraging Salesforce, Adobe, Talon.One, Eagle Eye, Shopify and Optimizely, connecting strategy with execution to build lasting client relationships and revenue growth.