Director of Client Growth & Campaign Activation

Publicis Groupe Holdings B.V; Chicago (IL); On-site; USD 110,000 - 150,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision care

401K

Paid time off

Job summary

Influential in Chicago, IL is seeking a Director, Client Management to lead activation for Publicis Groupe clients. You will drive cross-functional collaboration across strategy, analytics, media, and creators to deliver campaigns on time and aligned with client goals.

You will mentor junior team members and contribute to client reviews, renewals, and opportunities for growth within existing accounts. Occasional travel may be required.

Qualifications

• 7-9 years in client management or agency roles within media, marketing, or influencer ecosystems.
• Proven experience managing client accounts and cross-functional teams.
• Strong understanding of influencer marketing, branded content, and performance-driven campaigns.
• Excellent communication, organizational, and stakeholder management skills.
• Ability to manage multiple priorities with attention to detail, resilience, and professionalism.

Responsibilities

• Partner with the VP, Client Management and SVP, Client Management on day-to-day client and agency communications.
• Maintain knowledge of assigned agencies and clients.
• Support client reviews, QBRs, and milestone campaign presentations with VP/SVP.
• Identify and address client challenges, escalating risks to the Vice President as needed.
• Own campaign delivery to ensure programs are executed on time and aligned with objectives.
• Manage campaign timeline with precision using Monday.com and other tools.
• Collaborate with strategy, analytics, performance media, creator, and other capabilities.
• Coordinate monthly billing reconciliation with VP and SVP.
• Support growth by identifying renewal opportunities and incremental scopes.

Skills

Client management

Agency experience

Influencer marketing

Cross-functional teams

Stakeholder management

Communication skills

Tools

Monday.com

Job description

Influential in Chicago, IL is seeking a Director, Client Management to lead activation for Publicis Groupe clients. You will drive cross-functional collaboration across strategy, analytics, media, and creators to deliver campaigns on time and aligned with client goals.

You will mentor junior team members and contribute to client reviews, renewals, and opportunities for growth within existing accounts. Occasional travel may be required.