Director of Business Development-3PL Fulfillment

CS Recruiting; Kansas City (MO); Remote; USD 110,000 - 170,000; Full time

Job summary

CS Recruiting's client seeks a Director of Business Development for 3PL Fulfillment to lead new client acquisition and scale a growing ecommerce logistics platform. The role is remote with based activity in Kansas City and a strong focus on strategic prospecting and closing deals.

Responsibilities include owning the full sales cycle, building relationships with DTC and consumer brands, and collaborating with operations to ensure smooth onboarding and ongoing revenue growth.

Qualifications

• 4–8 years in business development or sales within 3PL or fulfillment
• Proven track record of hunting and closing new business
• Experience selling fulfillment, warehousing, or logistics solutions preferred
• Familiarity with DTC, ecommerce, Shopify, and carrier relationships a plus
• Strong communication and relationship-building across sales and operations

Responsibilities

• Build and manage a pipeline of new 3PL fulfillment customers
• Identify, develop, and close new business with DTC and consumer brands
• Own the sales process from prospecting to onboarding
• Communicate fulfillment capabilities and value proposition to decision-makers
• Partner with warehouse and fulfillment operations for smooth handoffs
• Serve as primary commercial contact and nurture client relationships
• Identify opportunities to expand revenue and utilization of the facility
• Leverage partnerships to generate new opportunities
• Help build sales process, strategy, and infrastructure

Skills

3PL sales

New business development

Pipeline management

Negotiation

DTC/ecommerce

Shopify

WMS

Fulfillment operations

Cold outreach

CRM software

Salesforce

Tools

CRM software

Salesforce

Job description

Director of Business Development-3PL Fulfillment

• Type: Direct Hire
• Job 12397

Our client is the third-party fulfillment business, providing ecommerce brands with comprehensive fulfillment solutions including warehousing, pick and pack, shipping, and customer support. Based in Kansas City, our client operates a 112,000-square-foot fulfillment center with significant capacity for growth and is expanding its third-party customer base across the DTC, ecommerce, and consumer products markets.

Position: Director of Business Development-3PL Fulfillment
Remote

Responsibilities:

• Build and manage a pipeline of new third-party fulfillment customers through cold outreach, networking, referrals, and strategic prospecting
• Identify, develop, and close new business with DTC, ecommerce, and consumer product brands
• Own the sales process from initial prospecting and discovery through pricing, negotiation, contracting, and onboarding
• Develop relationships with decision-makers and clearly communicate client's fulfillment capabilities and value proposition
• Partner closely with warehouse and fulfillment operations to ensure a smooth transition from sales to implementation
• Serve as the primary commercial point of contact for customers and maintain strong relationships throughout the client lifecycle
• Identify opportunities to expand revenue and utilization of client's fulfillment facility
• Leverage existing partnerships and referral channels to generate new business opportunities
• Help build the sales process, strategy, and infrastructure for a growing fulfillment business

Experience:

• 4-8 years of business development or sales experience within 3PL, fulfillment, ecommerce fulfillment, contract logistics, or a related environment
• Proven track record of hunting and closing new business and building a self-generated pipeline
• Experience selling fulfillment, warehousing, or integrated logistics solutions strongly preferred
• DTC, ecommerce, consumer products, Shopify, WMS, or parcel shipping experience is a plus
• Strong understanding of fulfillment operations, including warehousing, pick/pack, shipping, and carrier relationships
• Comfortable with cold calling, prospecting, negotiation, and managing the full sales cycle
• Entrepreneurial, self-directed, and comfortable building a business from the ground up
• Strong communication and relationship-building skills with the ability to work across sales, operations, and customer teams