VP of Operations & Business Development

DSJ Global; Long Beach (CA); On-site; USD 180,000 - 320,000; Full time

Job summary

DSJ Global is seeking a Vice President of Operations & Business Development to lead dual responsibilities in operations and new business development within the 3PL sector. The role focuses on generating new 3PL opportunities, closing customer deals, and building scalable warehouse operations to support growth.

Responsibilities include steering the full sales cycle, implementing warehouse systems, and expanding facilities while cultivating strategic relationships with executives across

Qualifications

• 10+ years of progressive experience in 3PL, warehousing, distribution, or logistics.
• Proven track record in generating, developing, and closing new accounts.
• Strong leadership of warehouse operations and customer service teams.
• Experience with WMS, EDI, ERP integrations and warehouse technology.

Responsibilities

• Develop and close new business across 3PL warehousing, distribution, e-commerce fulfillment, and value-added services.
• Lead full sales cycle from prospecting to contract discussions.
• Oversee onboarding and implementation through go-live for new customers.
• Establish scalable processes with KPIs and accountability.

Skills

Operations leadership

Sales & business development

Strategic planning

Executive communication

Tools

WMS

EDI

ERP integrations

Inventory systems

Job description

Vice President of Operations & Business Development

3PL | Warehousing | Distribution | E-Commerce Fulfillment

This is a true dual Operations + Business Development leadership role. The successful candidate will be responsible for generating new 3PL business, developing and closing customer opportunities, building and leading operational teams, implementing warehouse systems, and supporting the launch and expansion of warehouse facilities. The ideal candidate is an entrepreneurial 3PL executive with a strong industry network who can bring in business, build the infrastructure to support it, and grow customer relationships profitably.

Responsibilities

Vice President of Operations & Business Development

3PL | Warehousing | Distribution | E-Commerce Fulfillment

This is a true dual Operations + Business Development leadership role. The successful candidate will be responsible for generating new 3PL business, developing and closing customer opportunities, building and leading operational teams, implementing warehouse systems, and supporting the launch and expansion of warehouse facilities. The ideal candidate is an entrepreneurial 3PL executive with a strong industry network who can bring in business, build the infrastructure to support it, and grow customer relationships profitably.

Responsibilities

• Develop and close new business across 3PL warehousing, distribution, e-commerce fulfillment, and value-added logistics services
• Leverage an established industry network to generate new customer opportunities and build a qualified sales pipeline
• Lead the full sales cycle, including prospecting, customer meetings, facility tours, solution development, pricing, proposals, negotiations, and contract discussions
• Develop customized logistics solutions based on customer supply chain, warehousing, fulfillment, and distribution requirements
• Build strong relationships with senior-level customers across manufacturing, retail, e-commerce, importing, distribution, and related industries
• Identify opportunities to expand existing accounts through additional warehousing, fulfillment, distribution, and value-added services
• Build, recruit, develop, and lead teams across warehouse operations, customer service, inventory control, fulfillment, and account management
• Establish scalable operating processes, KPIs, and accountability structures to support continued growth
• Oversee customer onboarding and implementation from contract award through operational launch
• Lead or oversee WMS implementation, EDI integration, ERP connectivity, inventory systems, and fulfillment technology
• Manage e-commerce, DTC, B2B, retail replenishment, omnichannel fulfillment, parcel shipping, and returns operations
• Lead the planning and opening of new warehouse facilities, including staffing, layout, equipment, racking, technology, customer onboarding, and go-live
• Develop pricing models that appropriately account for labor, storage, handling, fulfillment, technology, and value-added services
• Maintain accountability for revenue growth, gross margin, labor productivity, warehouse utilization, customer profitability, and operational performance
• Partner with executive leadership on budgets, forecasting, capital expenditures, growth strategy, and future market expansion

Requirements

• 10+ years of progressive experience within 3PL, warehousing, distribution, fulfillment, supply chain, or logistics
• Senior-level experience combining operations leadership with hands-on sales/business development
• Proven track record of generating, developing, and closing new 3PL accounts
• Established relationships within the logistics, supply chain, warehousing, or fulfillment industry
• Experience building and leading high-performing warehouse operations and customer service teams
• Strong knowledge of WMS, EDI, ERP integrations, inventory management systems, and warehouse technology
• Experience with e-commerce fulfillment, B2B/B2C distribution, retail distribution, and/or omnichannel logistics
• Direct experience opening new warehouse facilities, expanding existing operations, or launching major new customer accounts
• Strong knowledge of 3PL pricing, proposals, contract negotiations, storage and handling rates, labor economics, and account profitability
• Demonstrated ability to manage customer relationships from initial sales discussions through implementation and ongoing account growth
• Strong financial and commercial acumen with an understanding of P&L, margins, labor costs, capacity, and customer profitability
• Executive-level communication, negotiation, presentation, and relationship-building skills
• Entrepreneurial, hands-on leadership style with the ability to operate effectively in a growing organization