Director of Bank Operations & Compliance

Idaho First Bank; Boise (ID); On-site; USD 120,000 - 180,000; Full time

Job summary

Idaho First Bank is seeking a strategic, hands-on Bank Operations Director to lead back-office and regulatory compliance functions in Boise, Idaho. The role oversees deposits, electronic banking, wire processing, ACH, and check processing, with a focus on risk management and process improvement.

The Director will manage a team of Bank Operations Specialists and collaborate with auditors and regulators. Strong leadership, regulatory knowledge, and experience with Jack Henry are essential.

Qualifications

• 7–10 years of progressive bank operations experience, with at least 3 years in a supervisory role.
• Bachelor’s degree in business administration, finance, or related field; relevant experience accepted.
• Proficiency with banking core systems and Microsoft Office Suite.
• AAP certification is preferred.

Responsibilities

• Lead the Bank Operations team with emphasis on accuracy, compliance, and customer service.
• Oversee daily operations: deposits, electronic banking, wire processing, ACH/check processing, Reg CC/Reg E, OFAC, fraud monitoring, escheatment, IOLTA records.
• Administer Jack Henry core system and integrations; manage user access and vendor relationships.
• Coordinate legal processing (subpoenas, garnishments, tax levies) in compliance with laws.
• Develop and update procedures for new accounts, cash limits, teller processing, and wires.
• Monitor KPIs and risk metrics; report to executives and auditors.

Skills

Banking regulations

Leadership

Communication

Prioritization

Education

Bachelor’s degree in business administration or finance

AAP certification preferred

Tools

Jack Henry

Microsoft Office

Job description

Idaho First Bank is seeking a strategic, hands-on Bank Operations Director to lead back-office and regulatory compliance functions in Boise, Idaho. The role oversees deposits, electronic banking, wire processing, ACH, and check processing, with a focus on risk management and process improvement.

The Director will manage a team of Bank Operations Specialists and collaborate with auditors and regulators. Strong leadership, regulatory knowledge, and experience with Jack Henry are essential.