Branch Operations Leader

The Bank Of Commerce; Idaho Falls (ID); On-site; USD 50,000 - 75,000; Full time

Job summary

The Bank Of Commerce is seeking a Branch Operations Manager in Idaho Falls to oversee daily branch activities, budgets, and customer support. You will lead a team, ensure operational excellence, and address customer banking needs. Strong leadership and organizational skills are required.

You'll coordinate scheduling, participate in hiring and performance processes, and uphold branch banking standards with a focus on service quality and efficiency.

Qualifications

• Interpersonal skills to resolve conflict and maintain confidentiality.
• Technical skills with self-development and knowledge sharing.
• Oral communication and group presentation abilities.
• Written communication for reports and procedures.
• Ethics and integrity in handling bank operations.
• Organizational support and policy adherence.
• Professionalism and composure under pressure.
• Dependability and accountability in tasks.

Responsibilities

• Generally responsible for a more complex branch operation.
• Responsible for a portion of the bank’s daily operations.
• Prepares annual budget and goals for branch.
• Provides information and assistance to customers.
• Resolves banking problems for customers.
• Participates in the scheduling of hours.
• Participates in the hiring and performance rating of employees.
• Requires a thorough understanding of and experience in branch banking operations.
• Develops and maintains account relationships, both credit and noncredit.
• Develops primary customer and prospect lists for marketing a broad range of bank services.
• Possesses the ability to remedy deficiencies when appropriate.

Skills

Interpersonal Skills

Technical Skills

OralCommunication

Written Communication

Ethics

Organizational Support

Professionalism

Dependability

Education

Bachelor’s degree

Job description

The Bank Of Commerce is seeking a Branch Operations Manager in Idaho Falls to oversee daily branch activities, budgets, and customer support. You will lead a team, ensure operational excellence, and address customer banking needs. Strong leadership and organizational skills are required.

You'll coordinate scheduling, participate in hiring and performance processes, and uphold branch banking standards with a focus on service quality and efficiency.