Director, Deposit Operations & Process Improvement

Merrick-Bank; South Jordan (UT); On-site; USD 150,000 - 230,000; Full time

Benefits offered by this job

Competitive pay

Bonus target

Medical, dental, vision

401(k) match

Job summary

Merrick Bank in Utah seeks a Director of Deposit Operations to oversee deposit processing, call center operations, and controls across platforms. You will drive efficiency, automation, and scalability while ensuring compliance with BSA/AML and related regulations.

The role requires advanced analytical skills, deep regulatory knowledge, and strong leadership to guide AVP Deposit Manager's team and partner with stakeholders bank-wide.

Qualifications

• Bachelor's degree in Accounting, Business Administration, Finance or equivalent. Four+ years experience required.

Responsibilities

• Direct and oversee deposit operations across multiple processing platforms.
• Assist in researching, planning and implementing new deposit processes and products.
• Design, document and implement controls for deposit and call-center operations.
• Lead daily, weekly and monthly audits of deposit accounts.
• Collaborate with IT and other bank areas to ensure systems are operational.

Skills

Analytical thinking

Problem solving

Microsoft Excel

BI Software (Cognos)

Regulatory knowledge

Team leadership

Education

Bachelor's Degree in Accounting, Business Administration, Finance, or equivalent

Master's degree preferred

Tools

Core banking software

Internet banking

Document management systems

Workflows

Job description

Merrick Bank in Utah seeks a Director of Deposit Operations to oversee deposit processing, call center operations, and controls across platforms. You will drive efficiency, automation, and scalability while ensuring compliance with BSA/AML and related regulations.

The role requires advanced analytical skills, deep regulatory knowledge, and strong leadership to guide AVP Deposit Manager's team and partner with stakeholders bank-wide.