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Lenmar Consulting Inc in Reston, VA seeks a Director of Instructional Design to lead the design, development, and measurement of digital learning for our Operations team. You will establish a Learning Experience Design COE and collaborate across Operations, Product, Program, and Technology to ensure engaging and measurable programs.
The role requires 5+ years of digital learning experience, expertise with Storyline 360, Captivate, and SCORM Cloud, and strong communication and stakeholder
We are seeking a Director of Operations Instructional Design to lead the design, development, and continuous improvement of digital learning experiences that prepare more than 150 members of our Operations team to deliver exceptional support to our customers throughout their journey.
This role will establish and lead a Learning Experience Design Center of Excellence (COE) within Operations, responsible for building best-in-class design standards, templates, and tools that elevate the quality and impact of all learning experiences. You’ll collaborate across Operations, Product, Program, and Technology to ensure that every learning program is both engaging and measurable in its impact on performance, readiness, and customer experience.
In this role, you will:
Develop and Deliver Training, Templates, and Artifacts (40%)
Learning Strategy and Standards (30%)
Continuous Improvement and Evolve Content (30%)
About You
All your information will be kept confidential according to EEO guidelines.