Director, Franchise Performance & Regional Growth

Subway; Seattle (WA); On-site; USD 180,000 - 230,000; Full time

Benefits offered by this job

Insurance Plans (Medical/Dental/Vision

401k

Competitive Bonus

Tuition Reimbursement

Company Holidays

Employee Resource Groups

Volunteering time

Job summary

Subway in Seattle seeks a Director, Franchise Performance to lead a multi-territory region, driving franchise profitability and brand standards. You will oversee a team of MFPs, translate company strategy into regional action, and build strong executive relationships with franchisees.

The role requires 10+ years in leadership, strong P&L skills, and travel up to 60%. A Bachelor’s is required and an MBA is preferred for this senior position.

Qualifications

• 10+ years in franchise or multi-unit leadership.
• 8+ years in Franchise Management.
• 3+ years direct people management experience.
• Willingness to travel 40%–60%.
• Strong P&L and business acumen.

Responsibilities

• Lead and develop a team of Managers, Franchise Performance across a multi-territory region.
• Own overall Average Unit Volume growth and franchisee health; translate strategy into regional plans.
• Serve as senior relationship owner for multi-unit operators and key accounts.
• Escalate complex franchisee issues including disputes and brand standard violations.
• Partner with Finance to assess franchisee P&L health and implement improvements.
• Lead regional development with cross-functional teams on openings, remodels, and consolidations.
• Represent Subway at conferences, forums, and leadership meetings.

Skills

Franchise Management

P&L Management

Executive presence

Team Leadership

Strategic Thinking

Data Analysis

Relationship Building

Communication

Education

Bachelor's degree in Business/Operations

MBA preferred

Tools

FranConnect

CRM

Microsoft Excel

PowerPoint

Smart Sheets

Job description

Subway in Seattle seeks a Director, Franchise Performance to lead a multi-territory region, driving franchise profitability and brand standards. You will oversee a team of MFPs, translate company strategy into regional action, and build strong executive relationships with franchisees.

The role requires 10+ years in leadership, strong P&L skills, and travel up to 60%. A Bachelor’s is required and an MBA is preferred for this senior position.