Director, Field Operations & Emergency Readiness

Metropolitan Transportation Authority; New York (NY); Hybrid; USD 129,000 - 161,000; Full time

Benefits offered by this job

Transit pass for commuting

Comprehensive health coverage

Pension and retirement benefits

Job summary

Metropolitan Transportation Authority in New York seeks a Director, Field Operations to provide day-to-day leadership for Emergency Management and Planning within Security, Operations and Revenue Recovery. You will translate strategy into executable programs, lead training, and coordinate field operations across B&T facilities and partners.

The role requires extensive incident command experience, risk-based decision-making, and collaboration with city/state public safety partners.

Qualifications

• Bachelor’s degree or equivalent in EM, Homeland Security, Public Administration, or related field.
• Minimum 10 years of progressive emergency management experience.
• Minimum 5 years of management or supervisory experience in a large organization.
• Experience developing or evaluating emergency management plans, training, and exercises.

Responsibilities

• Lead emergency management training, drills, and exercises per standards (HSEEP).
• Oversee readiness of response resources, facilities, and procedures.
• Coordinate EOC activities and field operations during emergencies or events.

Skills

Emergency management

Crisis leadership

Staff coordination

ICS & EOC knowledge

Operations planning

Public safety collaboration

Education

BA/BS in Emergency Management or Related Field

10+ years emergency management experience

Tools

WebEOC

Everbridge

Power BI

Tableau

Visio

Job description

Metropolitan Transportation Authority in New York seeks a Director, Field Operations to provide day-to-day leadership for Emergency Management and Planning within Security, Operations and Revenue Recovery. You will translate strategy into executable programs, lead training, and coordinate field operations across B&T facilities and partners.

The role requires extensive incident command experience, risk-based decision-making, and collaboration with city/state public safety partners.