Director, Bus Service Planning & Support

Metropolitan Transportation Authority; New York (NY); On-site; USD 126,000 - 158,000; Full time

Job summary

Metropolitan Transportation Authority seeks a Director for Support Planning in Bus Service Planning to lead analysis, development, and monitoring of bus routes, stops, and service patterns. You will supervise a team to ensure timely, cost-effective adjustments responsive to market, traffic, and community needs.

The role requires extensive coordination with NYCDOT and internal departments, with emphasis on data-driven planning, public outreach, and risk management.

Qualifications

• Bachelor’s Degree in Arts/Sciences (BA/BS) Transportation Management, Economics, Engineering, City Planning or an equivalent combination of education and experience from an accredited college may be considered in lieu of a degree.
• Fifth year college or university program certificate MPA, Urban/Reginal Planning, Transportation Engineering Preferred
• Minimum 10 years Transportation Industry - management of concept development, data collection, planning, community outreach, approval process, implementation and follow-up monitoring for all changes in bus route paths, bus stops, service patterns, and service spans on a permanent and temporary basis.
• Minimum 7 years Managerial/Supervisory - supervises and coordinates the development, evaluation, recommendation and advancement of all bus service and bus stop revisions.

Responsibilities

• Supervises the planning analysis, implementation, and follow-up monitoring of borough-wide bus service changes.
• Prepares service change staff summaries and service change monitoring reports for inclusion in monthly Board agenda.
• Manage Unit. This activity involves control and discipline of staff to ensure precise and timely work efforts and the selection/hiring of new staff to fill vacancies.
• Coordinate unit activities with other NYCT departments to provide a consensus for, and smooth implementation of, service revisions.
• Extensive outreach to interested parties internally including DOB, OMB, C&D, MTAHQ, Cust Com, Government & Community Relations, Public Affairs, System Safety, Dept. of Subways and SIRTOA.
• External customers include community boards, elected officials at all levels of government, advocacy groups.
• Must respond to initiatives of other agencies, such as NYCDOT, which affect bus operations
• Evaluate, prioritize, and recommend permanent and construction related bus stop revision to NYCDOT in order to provide safe bus stop locations and efficient bus operations.
• Oversee design of long-term bus service diversions to accommodate planned roadway and infrastructure construction.
• Plan bus routes for subway shuttles and special events
• Performs other duties as assigned
• Complies with all policies and standards

Skills

Planning

Organizational skills

Analytical thinking

Problem solving

Communication skills

Education

BA/BS in Transportation Management or related field

MPA or Urban/Regional Planning preferred

Job description

Metropolitan Transportation Authority seeks a Director for Support Planning in Bus Service Planning to lead analysis, development, and monitoring of bus routes, stops, and service patterns. You will supervise a team to ensure timely, cost-effective adjustments responsive to market, traffic, and community needs.

The role requires extensive coordination with NYCDOT and internal departments, with emphasis on data-driven planning, public outreach, and risk management.