Director, Customer Success – Remote Germany (IC)

Icertis Inc.; United States; Hybride; USD 135 000 - 203 000; Plein temps

Résumé du poste

Icertis is seeking a Director, Customer Success Management to drive customer adoption and maximize value on the Icertis platform. You will act as a trusted advisor, help customers achieve objectives, and advocate for their needs across the organization.

Based in Germany or remote with hybrid work for Frankfurt, this individual contributor role focuses on strengthening retention and delivering long-term success with customers across Europe.

Responsabilités

• Partner with customers to drive adoption and maximize business value on the Icertis platform.
• Act as trusted advisor to help customers achieve objectives and advocate for their needs across the organization.
• Collaborate with cross-functional teams to enhance the customer experience, strengthen retention, and support long-term success.

Description du poste

Icertis is seeking a Director, Customer Success Management to drive customer adoption and maximize value on the Icertis platform. You will act as a trusted advisor, help customers achieve objectives, and advocate for their needs across the organization.

Based in Germany or remote with hybrid work for Frankfurt, this individual contributor role focuses on strengthening retention and delivering long-term success with customers across Europe.