Director, Client Operations & Growth Strategy

AHEAD; United States; In loco; USD 150.000 - 200.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Plan

Paid Holidays

Paid Time Off

Parental Leave

Caregiver Leave

Descrizione del lavoro

AHEAD seeks a Director of Client Operations to lead regional operations, align governance standards, and ensure margin protection across the sales segment. Reporting to senior executives, the role balances regional ownership with enterprise-wide alignment to drive scalable growth and financial discipline.

The candidate will partner with Sales Leadership, manage forecasting cadence, and optimize workflow improvements across regions, ensuring disciplined Salesforce usage and robust governance.

Competenze

• Bachelor’s degree required.
• 7+ years in Sales Operations, Client Operations, Finance, or Sales Support.
• 4+ years people leadership experience preferred.
• Experience leading cross-functional initiatives or transformation efforts.
• Experience in technology reseller strongly preferred.

Mansioni

• Lead and develop Senior Managers and Managers within the assigned region.
• Design regional coverage models aligned to revenue growth and segment complexity.
• Evaluate span-of-control, workload distribution, and structural alignment.
• Drive succession planning and leadership bench development.
• Partner with regional Sales Leadership to ensure operational alignment and execution readiness.
• Lead during periods of Financial Close, End of Month/Quarter/Year with resources to achieve results.

Conoscenze

Leadership

Finance acumen

Organizational design

Presentation skills

Systems thinking

Change management

Analytical reporting

Cross-functional influence

Formazione

Bachelor’s degree

Strumenti

Salesforce

Descrizione del lavoro

AHEAD seeks a Director of Client Operations to lead regional operations, align governance standards, and ensure margin protection across the sales segment. Reporting to senior executives, the role balances regional ownership with enterprise-wide alignment to drive scalable growth and financial discipline.

The candidate will partner with Sales Leadership, manage forecasting cadence, and optimize workflow improvements across regions, ensuring disciplined Salesforce usage and robust governance.