Sales Operations Director: Growth Systems & Analytics

Pinnacle Executive Search Co.; Chicago (IL); On-site; USD 140,000 - 190,000; Full time

Job summary

Pinnacle Executive Search Co. is seeking a Director of Sales Operations to build the commercial operating system, processes, and analytics needed for scalable growth.

You will own Salesforce-driven CRM, forecasting, and pricing execution while partnering across Finance, Product, Marketing, and IT to align on priorities. You will establish standardized pipeline governance, dashboards, and KPIs, and lead capacity planning, incentive alignment, and performance reporting to drive data-driven

Qualifications

• Experience leading Sales Operations or Revenue Operations in a scaling B2B organization.
• Ability to translate selling motions into practical CRM and pipeline workflows.
• Strong capability to turn fragmented sales data into KPIs, dashboards, insights, and narratives.
• Experience with forecast methodology, pipeline discipline, and cadence.
• Ability to design territories, quota and capacity models, ramp curves, and headcount business cases.
• Experience with pricing governance, margin analytics, and discount controls.

Responsibilities

• Establish Salesforce as the commercial operating system and single source of truth with standardized stages and fields.
• Build dashboards for reps, managers, CRO, and executives covering pipeline, forecast, retention and initiatives.
• Create a disciplined pipeline review cadence and drive decisions and follow-through.
• Improve forecasting by integrating CRM data with run rates, backlog, and program timing; track variance.
• Develop data-driven KPIs and management cadence from company level to individual seller.
• Own pricing administration, discount governance, and price-realization reporting; partner on margin economics.

Skills

Sales Operations Leadership

Commercial Analytics

Forecasting & Pipeline

Territory & Capacity Planning

Pricing Execution

Change Management

Tools

Salesforce

Power BI

Job description

Pinnacle Executive Search Co. is seeking a Director of Sales Operations to build the commercial operating system, processes, and analytics needed for scalable growth.

You will own Salesforce-driven CRM, forecasting, and pricing execution while partnering across Finance, Product, Marketing, and IT to align on priorities. You will establish standardized pipeline governance, dashboards, and KPIs, and lead capacity planning, incentive alignment, and performance reporting to drive data-driven