Director, Client Experience & Workplace Solutions

K2 Services

New York (NY)

In loco

USD 125.000 - 150.000

Tempo pieno

14 giorni+

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Vantaggi offerti da questo lavoro

Medical insurance
Dental insurance
Vision insurance
401(k) retirement plan
PTO

Descrizione del lavoro

Opensity Solutions is seeking a Client Relations Director to lead client relationships, drive operational excellence, and foster business development across multiple client sites in the United States. This executive role reports to the VP/SVP of Client Relations and requires strategic thought leadership, market insight, and strong financial acumen.

You will manage a team of up to 100 across client sites, champion a client-first culture, and collaborate with cross-functional stakeholders to

Competenze

  • Bachelor's degree required in a relevant field.
  • 8-12+ years in client services or operations leadership preferred.
  • Experience managing large, distributed teams across client sites.

Mansioni

  • Provide strategic leadership for hospitality and WPX programs to strengthen client partnerships.
  • Serve as senior advisor translating objectives into scalable experience strategies.
  • Lead enterprise-level service standards and performance measures.
  • Mentor operational leaders and drive accountability for results.
  • Collaborate cross-functionally to align workplace experience with business priorities.
  • Identify opportunities to expand services and support account growth.
  • Champion a client-first, hospitality-driven culture.

Conoscenze

Client relations
Executive presence
Leadership
Strategic thinking
Financial acumen
Negotiation
Communication
Stakeholder mgmt

Formazione

Bachelor's degree in Business Admin

Strumenti

CRM systems
Workday
Excel
PowerPoint

Descrizione del lavoro

Opensity Solutions is seeking a Client Relations Director to lead client relationships, drive operational excellence, and foster business development across multiple client sites in the United States. This executive role reports to the VP/SVP of Client Relations and requires strategic thought leadership, market insight, and strong financial acumen.

You will manage a team of up to 100 across client sites, champion a client-first culture, and collaborate with cross-functional stakeholders to

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