Director, Business Analysis & Capability Leadership

Fidelity Investments Inc.; North Carolina; On-site; USD 150,000 - 190,000; Full time

Job summary

Fidelity Investments Inc. in North Carolina seeks a Director, Business Analyst Leader to guide a team of analysts responsible for capability analysis, requirements definition, and platform enablement across digital capabilities and FT frameworks.

The role partners with product, technology, architecture, and business stakeholders to drive alignment with customer needs and enterprise objectives. The director will coach analysts to grow technical and consulting skills, shape roadmaps, promote best

Qualifications

• Bachelor's degree required; advanced degree preferred.
• 10+ years of professional experience with 5+ years in business analysis, systems analysis, product analysis, technology consulting, or related disciplines.
• 3+ years of people leadership experience, including coaching, performance management, and talent development.
• Experience leading teams responsible for business capability analysis, requirements definition, and platform enablement initiatives.
• Strong understanding of digital platforms, APIs, and service-based architectures, including RESTful API concepts.
• Experience partnering with product, technology, architecture, and delivery organizations to drive strategic business outcomes.
• Proven ability to influence decision-making and build alignment across multiple stakeholder groups.
• Strong relationship-building skills with a demonstrated ability to break down organizational silos and foster collaboration.
• Experience leveraging GenAI and Agentic AI capabilities in daily work and fostering a culture of experimentation and continuous improvement.
• Experience using customer insights, business metrics, and data analysis to guide recommendations and prioritization.
• Ability to communicate complex business and technical concepts to both technical and non-technical audiences.
• Experience developing associates, creating growth opportunities, and building high-performing teams.
• Demonstrated ability to manage competing priorities across multiple initiatives while maintaining focus on strategic objectives

Responsibilities

• Lead a team of business analysts responsible for capability analysis, requirements definition, feature planning, and platform enablement.
• Partner across product, technology, architecture, and business organizations to ensure alignment with customer needs and enterprise objectives.
• Coach and guide analysts to grow analytical, technical, and consulting skills and ensure delivery excellence.
• Define roadmaps, evaluate capability opportunities, and guide capability strategy across supported organizations.
• Promote business analysis best practices and ensure scalable capability solutions across Fidelity’s platforms.
• Translate business needs into scalable capabilities that drive customer, business, and enterprise value.

Skills

People leadership

Business analysis

API concepts

RESTful APIs

Stakeholder management

Data analysis

Communication

Education

Bachelor's degree

Advanced degree

Job description

Fidelity Investments Inc. in North Carolina seeks a Director, Business Analyst Leader to guide a team of analysts responsible for capability analysis, requirements definition, and platform enablement across digital capabilities and FT frameworks.

The role partners with product, technology, architecture, and business stakeholders to drive alignment with customer needs and enterprise objectives. The director will coach analysts to grow technical and consulting skills, shape roadmaps, promote best