Director, Digital Transformation & Strategy

Soteria Reinsurance Ltd.; Durham, Northern (NC, KY); Hybrid; USD 180,000 - 260,000; Full time

Job summary

Fidelity Investments is seeking a Director to lead high-priority digital transformation initiatives, driving value for clients and the business. You will bridge product, strategy, operations, and analytics, influencing senior leaders with data-driven insights and compelling business cases, while delivering scalable, reusable capabilities.

You will manage cross-functional efforts across product, technology, and channels, shaping roadmaps and ensuring measurable outcomes in a fast-paced,

Qualifications

• Proven experience in management consulting, digital strategy, or product leadership roles.
• Customer-centric mindset with a passion for improving end-to-end digital experiences.
• Track record of driving large-scale transformation initiatives with measurable results.
• Exceptional executive communication and storytelling skills, with comfort presenting to senior leaders.

Responsibilities

• Apply a consulting-style problem-solving approach to identify and prioritize high-friction opportunities across client journeys.
• Develop and present data-driven business cases that align customer needs with enterprise value.
• Lead end-to-end execution of strategic initiatives—from hypothesis and design through delivery, adoption, and measurable outcomes.
• Partner cross-functionally with product, technology, operations, and analytics teams to drive transformation at scale.
• Use customer insights, data, and experimentation to inform strategy and continuously improve experiences.
• Shape and influence the roadmap for future transformation initiatives that streamline servicing and improve business performance.
• Communicate effectively with senior executives, synthesizing complex topics into clear, actionable recommendations.

Skills

Management consulting

Digital strategy

Product leadership

Data-driven insights

Executive communication

Education

Bachelor's degree

MBA or advanced degree

Tools

Dashboards

Job description

Fidelity Investments is seeking a Director to lead high-priority digital transformation initiatives, driving value for clients and the business. You will bridge product, strategy, operations, and analytics, influencing senior leaders with data-driven insights and compelling business cases, while delivering scalable, reusable capabilities.

You will manage cross-functional efforts across product, technology, and channels, shaping roadmaps and ensuring measurable outcomes in a fast-paced,