Director, Business Analysis & Platform Enablement

Soteria Reinsurance Ltd.; Durham, Northern (NC, KY); Hybrid; USD 170,000 - 210,000; Full time

Job summary

Fidelity is seeking a Director-level Leader to guide a team of business analysts focused on capability analysis, requirements, and platform enablement for Digital Business Capabilities and FT Frameworks. The role emphasizes collaboration across product, technology, and architecture to deliver scalable capabilities and customer value.

The role combines people leadership with deep business analysis, driving roadmaps, strategic opportunities, and best practices across Fidelity’s Brokerage

Qualifications

• Bachelor’s degree required; advanced degree preferred.
• 10+ years of professional experience with 5+ years in business analysis, systems analysis, product analysis, technology consulting, or related disciplines.
• 3+ years of people leadership experience, including coaching, performance management, and talent development.
• Experience leading teams responsible for business capability analysis, requirements definition, and platform enablement initiatives.
• Strong understanding of digital platforms, APIs, and service-based architectures, including RESTful API concepts.
• Experience partnering with product, technology, architecture, and delivery organizations to drive strategic business outcomes.
• Proven ability to influence decision-making and build alignment across multiple stakeholder groups.
• Strong relationship-building skills with a demonstrated ability to break down organizational silos and foster collaboration.
• Experience leveraging GenAI and Agentic AI capabilities in daily work and fostering a culture of experimentation and continuous improvement by identifying opportunities to enhance associate experiences, customer experiences, and business outcomes.
• Experience using customer insights, business metrics, and data analysis to guide recommendations and prioritization.
• Ability to communicate complex business and technical concepts to both technical and non-technical audiences.
• Experience developing associates, creating growth opportunities, and building high-performing teams.
• Demonstrated ability to manage competing priorities across multiple initiatives while maintaining focus on strategic objectives.

Responsibilities

• Lead a team of business analysts in capability analysis, requirements, and platform enablement.
• Collaborate with product, technology, architecture, and delivery to align outcomes.
• Define roadmaps, evaluate capability opportunities, and resolve cross-team dependencies.
• Promote business analysis best practices across organizations.
• Develop associates and coach for analytical, technical, and consulting growth.

Skills

People leadership

Leadership coaching

Business capability analysis

Requirements definition

Platform enablement

Digital platforms

GenAI / Agentic AI

Strategic influence

Cross-functional collaboration

RESTful API concepts

Education

Bachelor's degree

Advanced degree preferred

Job description

Fidelity is seeking a Director-level Leader to guide a team of business analysts focused on capability analysis, requirements, and platform enablement for Digital Business Capabilities and FT Frameworks. The role emphasizes collaboration across product, technology, and architecture to deliver scalable capabilities and customer value.

The role combines people leadership with deep business analysis, driving roadmaps, strategic opportunities, and best practices across Fidelity’s Brokerage