Director, AI-Driven Workforce Solutions

C01 Carrier Corporation; Florida; Hybrid; USD 175,000 - 349,000; Full time

Benefits offered by this job

Health Care Benefits

Retirement Benefits

Paid vacation days

Paid holidays

Job summary

Carrier is seeking a Director of Integrated Workforce Solutions to shape the workforce tech strategy and architect AI-enabled platforms. You will lead product visions, align investments across Workday, ServiceNow, and Microsoft, and drive measurable business outcomes with executive sponsorship.

The role requires 10+ years in HR/Workforce tech, strong leadership, and a track record of delivering enterprise-scale digital programs.

Qualifications

• Bachelor’s degree in IS/CS/HR/Business or related field.
• 10+ years of progressive experience in HR/Workforce Tech, Enterprise Applications, Product Management, or Solution Architecture.
• 5+ years of leadership experience managing high‑performing teams or enterprise‑wide digital transformation programs.

Responsibilities

• Design workforce product strategy and end‑to‑end AI solutions.
• Architect enterprise workforce architecture across Workday, ServiceNow, and Microsoft.
• Lead ROI metrics and business cases for technology investments.
• Drive cross‑functional executive alignment across HR, IT, and business leaders.

Skills

Strategic partner

Innovation pioneer

Customer-centric leadership

Education

Bachelor’s degree in Information Systems, Computer Science, HR, or Business

Tools

Workday

ServiceNow

Microsoft Enterprise Ecosystem

Job description

Carrier is seeking a Director of Integrated Workforce Solutions to shape the workforce tech strategy and architect AI-enabled platforms. You will lead product visions, align investments across Workday, ServiceNow, and Microsoft, and drive measurable business outcomes with executive sponsorship.

The role requires 10+ years in HR/Workforce tech, strong leadership, and a track record of delivering enterprise-scale digital programs.